HungryHorace
New member
The new map (version 6.75) is UK and Ireland plus major roads of Western Europe.was released April 2007
I purchased Tomtom Go 510 On 17th April and it came with version 6.60 maps of UK and Ireland only. I emailed Tomtom customer care and complained that my device was brand new and was out of date already. I received an email asking me to write to TomTom,I did so advising them that the product was not of merchantable quality and requested a free update and If they would not do so I would refer the matter to my local Trading Standards Officer.
I later received an email from them saying that the new map (6.75) had been added to my tomtom home account. I connected my tomtom to my PC, fired up "home" and did a check for updates and the new map (and new postcode file) appeared as available downloads. I downloaded them to my PC and then installed them on my device. I had already copied my original SD card's contents onto a 1Gb card, so there was plenty of room.
I'm pretty impressed with customer care as they gave me the new map for free.
I purchased Tomtom Go 510 On 17th April and it came with version 6.60 maps of UK and Ireland only. I emailed Tomtom customer care and complained that my device was brand new and was out of date already. I received an email asking me to write to TomTom,I did so advising them that the product was not of merchantable quality and requested a free update and If they would not do so I would refer the matter to my local Trading Standards Officer.
I later received an email from them saying that the new map (6.75) had been added to my tomtom home account. I connected my tomtom to my PC, fired up "home" and did a check for updates and the new map (and new postcode file) appeared as available downloads. I downloaded them to my PC and then installed them on my device. I had already copied my original SD card's contents onto a 1Gb card, so there was plenty of room.
I'm pretty impressed with customer care as they gave me the new map for free.