beware of buying new fiat!!!

[T14086]

what exactly are we looking for on the pictures?

I have pesonally seen customers told NO to any type of work on wheels over a year old (not at Fiat I might add) so I still say your lucky in many respects.

Who done the wheels, shouldn't you be complaining to them....i'm kinda confused by your post as i'm not sure what your actually getting at...Fiat, wheel referbish folk or forum members

 

[dave]

i was lost until he said "we'll spray the hubs to match the wheels" i hadn't noticed before but seem a very slightly different shade, strange they wasn't done at the same time as the wheels but i wouldn't have noticed if it hadn't been pointed out, i looked at them pics for ages when they was first posted and didn't see nothing wrong

 

[ChrisUK]

i was lost until he said "we'll spray the hubs to match the wheels" i hadn't noticed before but seem a very slightly different shade, strange they wasn't done at the same time as the wheels but i wouldn't have noticed if it hadn't been pointed out, i looked at them pics for ages when they was first posted and didn't see nothing wrong

Is there something wrong with your monitor? It's way off and was evident straight away for me. Saying that there can be a massive difference between monitors, OS's, colour settings etc.

 

[AlmightyJu]

my gripe is with fiat again, surprise surprise. The wheel hub is a green sort of colour and the wheels are grey, you see that in daylight and its surprising the difference, im surprised you cant see it that well on the photos but its clear as day to me!

I said to fiat that the company who sprayed em wrong should fix it if they were told the colour, but from what I gather it was up to the sprayers to try and match the colour. The company who sprayed them said they didn't need the hubs since the wheels would be the same colour.

my point really is the wheels are normally a greeny shine to them, now their just plain gray and i dont like em and its not what i had, and fiat want to spray the hubs (which are the original colour still) to match the wrong colour wheels, rubbish i say, rubbish! you cant say

"sorry sir, your hair was brown before being dyed but its black now, but dont worry it looks better, but if your not happy we can paint your face to match!"

well either way looks like fiats quite happy with what they done and think I'm wrong for not liking the colour the wheels are now and should be happy they are at least fixed!

ahh the joys

 

[Adrian Bravo]

Who forgot to send the centre caps to the painter? They have not been painted and are an utterly different colour. Other than that the wheels look brilliant.

Wheels do not have a paint code like your car, the painter has to guess.

 

[wish mine was orange]

fiat choice not to send of cenrte caps not our idea as no painter on earth can match a color he hasnt got in his hand.
now fiat want to send of the centre caps to be sprayed now if the do that without wheel they will also come back a diffrent color as any sprayer knows.

 

[volxstu]

Is it me or does it look quite good like that.

If i were you though i would be saying that you want the wheels to match the centre caps not the other way round. Unless you prefer the new colour of course.
Its not that difficult to match a colour if you have all the components, so god knows how they got it so wrong.

 

[jimbro1000]

Who forgot to send the centre caps to the painter? They have not been painted and are an utterly different colour. Other than that the wheels look brilliant.

Wheels do not have a paint code like your car, the painter has to guess.

Most paint shops have little scanner gizmos that take the guesswork out of guessing - they don't always get it exactly right but it means fresh paintwork matches the slightly aged paintwork which you don't get when using the manufacturers paint code.

Of course wheel refurb shops are another matter...

 

[wish mine was orange]

jimbro i agree but the centres were left by fiat in the garage and the wheels were 200 miles away getting sprayed so theres the problem.i dont know if its true but dealer said body shop didnt need them to match up lol they went to pristine for rrefubish

 

[T14086]

ahhh I see......well its not your mistake so get Fiat to sort it out, again.

 

[wish mine was orange]

ahhh I see......well its not your mistake so get Fiat to sort it out, again.

might suprise you been trying to sort it since july. head office now refuses to do any more, they think they have improved my wheels withthis paint job there words not mine

 

[oldskoolmk1unoturbo]

you just sound like one of them miserable customers thats never happy with anything.

you should have looked after your wheels a bit better, let me guess you've been cleaning them with concrete cleaner (which is what cheap alloy wheels cleaner is) and now your complaining cause you havnt looked after them and maintained them properly

not surprised fiat have told you to go and take a run and jump as i would have done exactly the same.

why are you even on a fiat owners forum slating fiat no one cares so do one

 

[wish mine was orange]

mate you havew no idea what your talking about i dont think i am going to waste my time on you.
is that why trading standards have taken up the case no doubt you you think they are a bunch of idots like me what a muppet or are you trolling

 

[dave]

he didn't come across too nice but does raise an interesting point, what wheel cleaners were used?

 

[Eklipze3k]

To be fair, the thread title is misleading. It should really be less specific to Fiat as this situation could (and most likely would) happen with any manufacturer. The moral of the story really is, check your warranty conditions, don't believe what any salesperson tells you and if a refurb of wheels is on the cards, set your own conditions in advance of the work taking place. At least if that had happened you could take that as a contract between you and them to do the work to a certain standard (yours).

 

[AlmightyJu]

you just sound like one of them miserable customers thats never happy with anything.

you should have looked after your wheels a bit better, let me guess you've been cleaning them with concrete cleaner (which is what cheap alloy wheels cleaner is) and now your complaining cause you havnt looked after them and maintained them properly

not surprised fiat have told you to go and take a run and jump as i would have done exactly the same.

why are you even on a fiat owners forum slating fiat no one cares so do one

now i smell a troll ^.^, if you pay a company to spray your wheels green do you accept that when they are the wrong color? or do you say thats not what I wanted? If you say yes to everything then you are far to passive and will never have what you wanted.

as for wheel cleaners, presure washer and normally car wash soap. The issue would have been originally that the layer of lacquer was far to thin.

Eklipze3k, you make a valid point, any manufacturer could cause problems, but all I do know is my boss in work had a toyota and had a problem with 1 wheel and the garage decided to change all 4 no question, I'm not sure how long he had the car but obviously a nice garage!

The conditions were to put the wheels to standard and they cant even get that right and then try to fob me off, not much fun, I dont see the issue myself surely they should take it up with the sprayers!

 

[wish mine was orange]

in 30 yrs of having cars do you think i would have learned what to clean car wheels with?????
i have an old man who is a top notch sprayer so please dont insult my intelligents cheers

 

[T14086]

might suprise you been trying to sort it since july. head office now refuses to do any more, they think they have improved my wheels withthis paint job there words not mine

Direct them to here then, bad publicity on FF is not good!

To be fair, the thread title is misleading. It should really be less specific to Fiat as this situation could (and most likely would) happen with any manufacturer. The moral of the story really is, check your warranty conditions, don't believe what any salesperson tells you and if a refurb of wheels is on the cards, set your own conditions in advance of the work taking place. At least if that had happened you could take that as a contract between you and them to do the work to a certain standard (yours).

Very true, Fiat are not the worse by a long way with corroding alloys

 

[Thumper]

in 30 yrs of having cars do you think i would have learned what to clean car wheels with?????
i have an old man who is a top notch sprayer so please dont insult my intelligents cheers

If you've been 'having cars' for 30 years, your 'old man' must really be old. Difficult to believe he is still a 'top notch sprayer' when he is in his 80's? (btw. the word is spelt 'intelligence')

I think you are massively overreacting with regard to your wheels. You should consider yourself lucky that Fiat even agreed to refurbish the wheels - any amount of damage could have been done by the owner cleaning them with inappropriate materials and they could easily have used this as a 'get out' clause. There are more important things in life to be stressed and angry about.

Use this as a learning point - there is no such thing as a truly comprehensive warranty for a five year period and 'wear n tear' can be used to turn down just about any warranty claim. Count yourself lucky that you got any help at all - many people get a complete rejection of a warranty claim.

 

[bozzy]

why are you even on a fiat owners forum slating fiat no one cares so do one

Actually, quite a few care I bet. If it was caused by being poorly maintained Fiat would have told them to do one, the fact that they are honouring their obligation shows that they have accepted that it is something out of the customers control. Now, having accepted that, they are duty bound to put it right and that includes colour matching the caps. Without enthusiasts coming onto forums like these we are all in the dark so stories good & bad help us decide where our money goes.

Questioning someones right to comment on a forum (owner or not) is worrying especially from someone who hasn't donated.