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Technical Windscreen Replacement!

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Technical Windscreen Replacement!

Hadn't seen this until now (and didn't realize your mum's Panda was called Pippin, too...!) -- but am glad it's getting sorted.... (y)

I once had to have the driver's side window replaced on my Isuzu. Because it was an import, and with a weird tint, had to be ordered from Japan... -- so I feel for you.... :hug:
 
homeward Thanks. Yes its had several name changes, but I think Pippin has stuck. I suppose it should be Pippin Jnr really (y) One of the name changes was after I said yours was also called Pippin (Mum hadn't realised), but I don't think there's anything in the rules to say they can't have the same name!
 
Hi Palio

I was driving very slowly this morning after pulling out from a junction and a van went the other way (again not fast) and kicked up something which hit my windscreen right in the centre at the base (it wasn't even a particularly loud bang) but it has caused a localised chip with cracking coming away from it.

Gutted as I've had things hit previous car windscreens much worse than this and just had a tiny mark.

I do worry this heated screen is really weak :-(

Hopefully getting it repaired on Friday morning.

Phil
 
philboo said:
Hi Palio

I was driving very slowly this morning after pulling out from a junction and a van went the other way (again not fast) and kicked up something which hit my windscreen right in the centre at the base (it wasn't even a particularly loud bang) but it has caused a localised chip with cracking coming away from it.

Gutted as I've had things hit previous car windscreens much worse than this and just had a tiny mark.

I do worry this heated screen is really weak :-(

Hopefully getting it repaired on Friday morning.

Phil
Click to expand...

It'll be no weaker than any other screen. Also if cracked I'd be surprised if they can repair it, but fingers crossed.
 
Palio, did you ever get sorted?

Philboo, if it's cracked I'd say they won't repair it and new screen will be required unfortunately.
 
Sorry to heard yours has broken too Phil. (n)

Ok update time at last! :spin:

The car was booked in again last week, correct glass arrived, and..... Then Autoglass phoned on the morning to say the fitter was ill & no one could fit it that day! :mad:

"Discussion" with the customer service lady who was very disappointed (nee furious) but couldn't find anyone to do it..... :bang:

Re-re-re-rebooked and was finally fitted successfully Friday! :woot:

Spoke to the very helpful & extremely apologetic customer service/complaints lady today, and she has offered a refund of the £75 excess I paid.

I wasn't out to be a pain (and this was offered before I said that's what I wanted), so this seems fair to me. As I give points to how a complaint is dealt with (everyone has off weeks/months and makes mistakes), the customer service dept gets full marks. Nothing personal but I don't want to have to sort out a windscreen again soon though. (y)
 
Palio said:
Sorry to heard yours has broken too Phil. (n)



Ok update time at last! :spin:



The car was booked in again last week, correct glass arrived, and..... Then Autoglass phoned on the morning to say the fitter was ill & no one could fit it that day! :mad:



"Discussion" with the customer service lady who was very disappointed (nee furious) but couldn't find anyone to do it..... :bang:



Re-re-re-rebooked and was finally fitted successfully Friday! :woot:



Spoke to the very helpful & extremely apologetic customer service/complaints lady today, and she has offered a refund of the £75 excess I paid.



I wasn't out to be a pain (and this was offered before I said that's what I wanted), so this seems fair to me. As I give points to how a complaint is dealt with (everyone has off weeks/months and makes mistakes), the customer service dept gets full marks. Nothing personal but I don't want to have to sort out a windscreen again soon though. (y)
Click to expand...


I'm pleased they actually managed to get the screen and fit it. I was concerned when I spec'do the heated screen and CBC I may regret it if the windscreen was damaged.

Mine was repaired very neatly and there are two tiny marks on the outside where what even it was hit the screen. It was the same guy that did my abarth 500 repair and he has been doing it for 26 years so has plenty experience.

As he said, any issues, they'll replace it.

Good news for us both at last.
 
Hi Palio.

Just wanted to let you know that due to your efforts I think auto glass are on the ball now for the panda 4x4 heated screen with CBC option.

My chip repair had gone worse (I think frost and using the heated screen have made the small cracks more obvious). So I've been to autoglass and they are hopefully getting the screen on for me. Apparently they've two in stock at the stores with the heated and CBC option (I genuinely put this down to your replacement). I'll then book it in to swap. Hope they do a good job.

Phil
 
philboo said:
Hi Palio.

Just wanted to let you know that due to your efforts I think auto glass are on the ball now for the panda 4x4 heated screen with CBC option.

My chip repair had gone worse (I think frost and using the heated screen have made the small cracks more obvious). So I've been to autoglass and they are hopefully getting the screen on for me. Apparently they've two in stock at the stores with the heated and CBC option (I genuinely put this down to your replacement). I'll then book it in to swap. Hope they do a good job.

Phil
Click to expand...

Fingers crossed for you Phil (y)

Yes I know Fiat had to bring one over from Italy (they won't have shipped just one - then again, knowing Fiat..... :rolleyes: ), so it would make sense for Autoglass to take a few into stock. :)
 
Palio said:
Fingers crossed for you Phil (y)



Yes I know Fiat had to bring one over from Italy (they won't have shipped just one - then again, knowing Fiat..... :rolleyes: ), so it would make sense for Autoglass to take a few into stock. :)
Click to expand...


Hi Palio

Well the replacement screen was fitted today so I hope this lasts longer than the last without damage. I was surprised at all the pre-fitted CBC and heating wiring having never had a new screen on a car since about 1992.

Phil
 
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