NumanR
Established member
Hi again AJK, did you get anywhere with the details I gave you in August? Have you had any work done on the car since your posts in August? Lets get some up to date info mate.
Hi again AJK, did you get anywhere with the details I gave you in August? Have you had any work done on the car since your posts in August? Lets get some up to date info mate.
you must understand that if the fault cant be replicated there is little that can be done...your simply looking for something that is not there!
However yes I can understand your frustration, has a field engineer been out to see the car yet? Customer services are not qualified on technical matters, you need someone with the required knowledge to inspect the car.
Where are you in the UK?
you must understand that if the fault cant be replicated there is little that can be done...your simply looking for something that is not there!
However yes I can understand your frustration, has a field engineer been out to see the car yet? Customer services are not qualified on technical matters, you need someone with the required knowledge to inspect the car.
Where are you in the UK?
Sorry to moan about it, but I feel like I'm getting no joy from Fiat at the momentThanks for your reply mate - Fiat seem to be playing hard ball with me - they have said that they can't possibly comment on other cases. They dont have any recorded incidents where other Grande Punto's have similar problems to mine and as they couldn't replicate the problem in the workshop, they are saying that they don't want to know!!
Last time round they re-set the ECU which cured the problem for a while, as before, but it started cutting out at idle speed again on Tuesday 28th Oct. I took it straight to the dealers (cutting out at every junction, traffic lights etc on the way - it's still doing it two days later). When I got to the dealers, one of their technicians came and had a look and basically agreed that it was cutting out at idle speed (dropping to about 400rpm and dying!!) - because they are busy, they couldn't get it booked in until Friday 14th Nov, by which time if it follows previous patterns, it will probably have re-set itself.
I suspect they'll just re-set the ECU as before and keep fobbing me off until the warranty runs out.
I have made an official complaint to Fiat UK about the situation.
As you can probably see, I'm starting to get rather stressed out by the whole thing :bang: :bang:
On a plus note - apart from this issue with the car, we are very happy with the vehicle I just seem to be one of those people that draw the short straw!! my next door neigbour bought a pre-registered GP 1.4 dynamic on a 57 plate and it's been fine - he's 100% happy with his (sods law that I get the naff one!!)
Any guidance would be appreciated :worship: :worship:
Faults such as yours are really annoying for the techs aswell as you cant help thinking that the customer thinks you are not trying. You could change part(s) as a calculated guess but you wont know for a couple of months if it has cured it or not
I had a similar problem & resetting the ECU helped for a few days then customer complained that the revs were dropping again...cant remember what t was now but think I changed the ECU...BUT this doesn't mean this applies to your car as it was more regular than yours, every few days.
It always seems to happen when the weather starts getting colder - it didn't happen during the summer months, but now the weathers turning colder, it starts again
AJK you have a pm