Arnold Clark FIAT in Ayr....

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Arnold Clark FIAT in Ayr....

Mulge

New member
Joined
Nov 10, 2003
Messages
81
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21
Location
Ayrshire, Scotland, United Kingdom.
Gotta say, after a recommendation from a member on this forum (T14086) I took the plunge and went to get my car MOT'd and serviced at the FIAT dealership in Ayr.... and was suprisingly impressed!!

I've had my car in at various garages - both dealerships and independant garages - and not once have I received a service like yesterday.

I dropped the car in and in mentioning that I had to get to the train station to get back to my work, the girl at reception offered to get one of their designated drivers to take me there. 5 minutes later - the wee dude appeared, rubbished any talk of taking me to the station but instead took me all the way back to my work 15 miles away - free of charge!!

He even apologised that he couldnt come and pick me up later coz he had already booked someone in - but in future to let them know and they will come and pick my car up for me and bring it back - free of charge!!

Also, got a cracking 41 point service and MOT for a superb price (cheers again T14086) and the mechanic came out to fill me in on what might need done in the coming months (door straps a bit creaky, lambda sensor on its way out, oil sump slightly corroded) but was in no way pushy about them doing the work, but added if I wanted them to carry out the work, they would sort me out with a decent discount. The girls at the front desk were also nice and friendly and pointed me in the direction of my newly washed, semi valeted, road legal car - couldnt ask for more!!

All in all a top service - can't recommend highly enough... and again big thanks to T14086!!
 
I got a timing belt and rocker cover gasket done there when I first got my Cinq, all work done as instructed and ready when they said it would be so I was pleased.

I've had work done at Bickets Fiat Kilmarnock too and they are good too.

Liam
 
Cheers Mulge,your welcome(y)

Obviously things never go to plan all the time but its welcoming to see some dealerships really trying hard & going out of their way to keep customers happy:) I know there was some recent managerial changes there & they have some very experienced & knowledgeable techs there which has obviously benefitted the customer.
Wouldn't it be nice to see more encouraging posts like this:D
 
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