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Old 18-02-2019   #1
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Can't install ePER on new PC [SOLVED]

Anyone have any ideas on this?

I'm trying to install ePER (The Fiat electronic parts catalogue) on a new Windows 10 desktop PC. Whichever way I try, I always get a "Feature transfer error". Screenshots of the installation process below.

It installed and run perfectly on my old Windows 7 desktop PC.... Tried installing it in compatibility mode for all operating systems from 95 to 8, but always get the same error.

I'm the sole user, so administrator by default, but have also tried running the setup.exe file with the "Run as administrator" option.
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Old 18-02-2019   #2
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re: Can't install ePER on new PC [SOLVED]

Is the last available version, (54 I think) or an earlier version?
I think I found that at some time, older versions will not run on Win10.

If you need the latest, PM me, I'll copy the disc and post it.
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Old 19-02-2019   #3
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re: Can't install ePER on new PC [SOLVED]

Quote Originally Posted by portland_bill View Post
Is the last available version, (54 I think) or an earlier version?
I think I found that at some time, older versions will not run on Win10.

If you need the latest, PM me, I'll copy the disc and post it.
Thanks for the offer.

Version I'm trying to install is the latest v84 (May 2014). It's the last one before Fiat changed to KeyePER that required payment of a monthly subscription.

Someone's bringing me a Win10 laptop later to try it on. Should determine whether it's a Win10 problem or a 'my new PC problem'.
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Old 19-02-2019   #4
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re: Can't install ePER on new PC [SOLVED]

Quote Originally Posted by portland_bill View Post
Is the last available version, (54 I think) or an earlier version?
Quote Originally Posted by Davren View Post
Version I'm trying to install is the latest v84
That'll be it, got the '4' right.

Be good to try it on another PC.
Might need to disable your antivirus during install.
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Old 19-02-2019   #5
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re: Can't install ePER on new PC [SOLVED]

Tried it on a 3 year old Win10 laptop today, it installs perfectly without any compatibility mode.

Suggests it's my new PC that's the problem, so I've no idea what to do now.
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Old 19-02-2019   #6
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re: Can't install ePER on new PC [SOLVED]

Are you installing off a disk or USB ? If disc it might be the drive that could be faulty if as you say it installs on another windows 10 pc fine. If you have access to another cd drive try using that. Or might be a possible anti virus issue, try turning it off during install.

I'm using v84 on a windows 10 pc and mine works fine also.
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Last edited by Zeewulf; 19-02-2019 at 20:40.
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Old 20-02-2019   #7
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re: Can't install ePER on new PC [SOLVED]

Someone else suggested switching Windows Defender off, so did that last night and it's now installed. Explains why it installed on the Win10 laptop I borrowed; that had AVG so Defender was disabled.

Only slight problem I have with it now is that whenever I start ePER, the country and language has reverted back to Italy and Italian. When I had it on my old Win7 PC, it stayed as GB and English after changing them on the drop down menus...... Not the end of the world, just annoying having to change them every time. Strangely, the setup.ini file says "[Languages] Default=0x0009", which is English.
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Re: Can't install ePER on new PC [SOLVED]

Have you tried changing that value manually and seeing if it makes a difference? It might not be using the values from the .ini file and could be buried in the registry somewhere.
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Old 20-02-2019   #9
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Re: Can't install ePER on new PC [SOLVED]

I tried it several times last night and it always reverted to Italy and Italian. Tried it today and it now stays as GB and English. I'm guessing that a reboot of the PC overnight fixed it.

Thanks for the input guys.
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Old 21-02-2019   #10
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Re: Can't install ePER on new PC [SOLVED]

Quote Originally Posted by Davren View Post
Someone else suggested switching Windows Defender off, so did that last night and it's now installed. Explains why it installed on the Win10 laptop I borrowed; that had AVG so Defender was disabled.

Only slight problem I have with it now is that whenever I start ePER, the country and language has reverted back to Italy and Italian. When I had it on my old Win7 PC, it stayed as GB and English after changing them on the drop down menus...... Not the end of the world, just annoying having to change them every time. Strangely, the setup.ini file says "[Languages] Default=0x0009", which is English.
.
My copy does the same on windows 10, always reverts back to italian when opening it up for the first time.
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