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Old 15-08-2017   #1
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Rear Wiper Arm replacement!

Hi there

I've recently picked up a 1yr old 500x Cross Plus (loving it by the way!)

However, i noticed that the rear wiper cover for the nut disappeared - not sure if it fell off or somebody stole it. So I popped into my local Fiat dealer and needed to order the whole arm (31) and it would be available in a day or so.

Two trips to the dealer and they still didnt have it ! Today I had a call from them saying that the part had been discontinued and you can no longer order the rear arm!

I asked how can this be when the car is just 1yr old and also how would they handle a warranty replacement -- no answer to those questions.

I'm hoping that one of the members here have dealer connections and my local dealer (Peterborough) are just plain wrong and I can order a new part.

thanks in advance...
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Old 15-08-2017   #2
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Re: Rear Wiper Arm replacement!

Think it's the same size for the 500 and 500L.
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Old 15-08-2017   #3
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Re: Rear Wiper Arm replacement!

Quote Originally Posted by MeesterD View Post
Hi there



I've recently picked up a 1yr old 500x Cross Plus (loving it by the way!)



However, i noticed that the rear wiper cover for the nut disappeared - not sure if it fell off or somebody stole it. So I popped into my local Fiat dealer and needed to order the whole arm (31) and it would be available in a day or so.



Two trips to the dealer and they still didnt have it ! Today I had a call from them saying that the part had been discontinued and you can no longer order the rear arm!



I asked how can this be when the car is just 1yr old and also how would they handle a warranty replacement -- no answer to those questions.



I'm hoping that one of the members here have dealer connections and my local dealer (Peterborough) are just plain wrong and I can order a new part.



thanks in advance...


I can't answer your query specifically, but as it isn't even a discontinued model Fiat MUST be able to replace it, even if only with a newer modified part. I was under the impression that spares had to be available for 10 years after a model was discontinued, but I don't know that as an absolute fact.

Good luck, try a different dealer or try your luck with Fiat Customer Services
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Old 15-08-2017   #4
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Re: Rear Wiper Arm replacement!

Thanks Guys

I'm waiting for the service manager to call me to see what he says :-)

Also, the mother-in-law has a 500 so may check hers out later to see if it is the same...

It may very well be that the lad who processed the parts order just got it wrong!
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Old 15-08-2017   #5
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Re: Rear Wiper Arm replacement!

I must say Fiat customer service was very good in my one and only experience. Initially the car didnt have Uconnect live services enabled and an email to them got it sorted in 10 days. The CS rep from Italy called me a couple of times apologising for the delay... but its all working now :-)
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Old 15-08-2017   #6
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Re: Rear Wiper Arm replacement!

It's got to be a mistake, there is no way they could not sell a replacement wiper arm. If a car was involved in a rear end smash would they just leave it without one?.. of course not!
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Old 15-08-2017   #7
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Re: Rear Wiper Arm replacement!

try these guys they claim the part to be original https://www.shop4parts.co.uk/?name=s...CABEgLRQvD_BwE
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Old 16-08-2017   #8
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Re: Rear Wiper Arm replacement!

Thanks @Alboreto - I'll use those to guys and get it ordered.

@twobigdogs - i'm assuming and hoping that the garage do just have it wrong as it mad if it really is discontinued. Still waiting for the service manager to call me (and a Refund for my payment when it was ordered!)
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Old 17-08-2017   #9
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Re: Rear Wiper Arm replacement!

You can also buy them on ebay. Beware of some dealers - the one I bought my 500X from takes hopelessness to a whole new level.
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Old 19-08-2017   #10
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Re: Rear Wiper Arm replacement!

Quote Originally Posted by MeesterD View Post
Thanks Guys



I'm waiting for the service manager to call me to see what he says :-)



Also, the mother-in-law has a 500 so may check hers out later to see if it is the same...



It may very well be that the lad who processed the parts order just got it wrong!


Just checked on a 500L and the rear wiper is about an inch longer!
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Old 19-08-2017   #11
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Re: Rear Wiper Arm replacement!

Funnily enough, we used to have a Sedici and it was nigh on impossible to get rear wiper blades and spares for that too.
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Old 19-08-2017   #12
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Re: Rear Wiper Arm replacement!

Just out of curiosity, have you looked at the JEEP Renegade rear wiper? Same car with many common parts
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Old 05-09-2017   #13
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Re: Rear Wiper Arm replacement!

As if by magic the dealer rang me up and have a wiper arm!!

I've collected it and they couldn't offer any comments about it being 'discontinued' or anything... doesn't bode well for servicing etc .. Think I'll be going a different dealer in the future :-)
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