Hi,
We ordered a Punto a couple of years ago and when it arrived it worked well for the first couple of weeks and then the electric power steering warning light came on. The unit was replaced and then a week or so later went wrong again. It was then replaced again and but when you put the radio on the handbrake light used to glow slightly. I took it back again and told them I didn't want it back until it was fixed. They didn't have a loan car so they rented me one while they looked at it. Eventually they decided it needed an entire wiring loom. This meant stripping out the seats, dashboard, carpets, roof lining etc etc. I said I wasn't happy with this as it would never go back together properly. Anyway I formerly rejected the car after about 2-3 months and Fiat agreed to compensate the dealer for the loss on the 1st car and supply a brand new one. As we had ordered a number of options, inc air con, multi airbags, remote locking etc it took 3 months to arrive. In the meantime the garage lent us a new Punto Sporting until the new one arrived.
The new car has been fine, but I saw the old Punto when I went to collect it and it was completely stripped down. I visited the garage again about 18 months later and it was finally back together and up for sale again. Just as well I didn't wait for them to fix it !!!!!!!.
Although it was a pain, I think the garage gave very good service by dealing with Fiat and lending me a replacement. The new car also ended up being registered in 2002 instead of 2001 so I did quite well.
Poggy