Topped up contract SIM card

[Didge3]

I meant to top-up my pay as you go SIM to use on holiday but I accidentally applied the credit to my existing contract SIM card. So now my £25p/m contract SIM has been credited £10, anybody know where this £10 goes? Assuming I don't go over any of my allowances will this mean that my bill next month will be £15 instead of the usual £25?

I'm with T-Mobile and I've used their forums but had no replies.

Anybody got any knowledge to shed? Thanks

 

[Eklipze3k]

Can you not log into your T-Mobile account online and see if it's in credit? It should be tbh, it'd have to go somewhere.

 

[Didge3]

I find MyT-Mobile to be the worst experience ever, I've phoned T-Mobile multiple times about it but basically MyT-Mobile has never worked for me so that's not an option. I've checked my balance and allowances by texting 150 but it just says I have XXX Minutes left, XXX texts and and an unbilled balance of £0.00

So I'm not sure where it's gone?

 

[Shadeyman]

Your next months bill will just be £10 less than normal as your account will now be £10 in credit.

Anything paid on your account over and above your monthly direct debit will just put your account in credit and so the following months direct debit will be reduced accordingly.

http://support.t-mobile.co.uk/discussions/index?page=forums&topic=801018044fc17480138b4d1f9aa007f92