500X Sat Nav Problems

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500X Sat Nav Problems

Macavitycat

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May 29, 2021
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Hello
I have a Fiat 500x which is great apart from the TomTom sat nav.
The issue I have is that when you are trying to enter an address, it can take a while for the address button to turn from grey to green and then it sometimes flickers from green to grey.
I contacted TomTom and they said a software update might be required. I took my car to a Fiat dealership and they said they couldn’t find any fault but a map update was available.
Can a passenger enter the address when the car is moving or is there a safety feature that stops this?
Does anyone else have an issue with the address button staying grey so an address can not be entered.
Also I keep getting a message saying traffic information is unavailable. Is this a free service (via the Uconnect app) or do you have to pay for it.
I’ve attached a photo of my sat nav.
Any help would be appreciated.
Thank you.
 

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