My wife was returning from a short journey to her mothers. She told me the car started losing power and sounding horrible...every so often it would pick up again. The engine warning light etc is on...so I phoned our local dealer who I bought it from to arrange to get it sorted under warranty...imagine my surprise when they told me they no longer had the Fiat franchise, so could no longer do warranty work. Annoyingly, not only do I have a service plan...but they lost or gave up the franchise last year when the car was 6 month old. Funnily enough this wasn't mentioned when I called to arrange first service at 12 month old (didn't need done though, since it only had 3K on it). So much for aftercare!!!
They informed that another local garage had franchise and would be doing warranty work....unfortunately a phone call revealed they can't do any warranty work for a couple of months yet!!!
Next stop is a dealer 40 miles/hour drive away...so I called them to be told that it shouldn't be driven and that it could be due to a fault that should have been rectified under a coils recall from last November...this is the first I had heard about this!!
Unfortunately, we don't have any breakdown recovery on this car since it ran out in March...too be honest I forgot about renewing, as we were distracted by the fact my wife's father was close to death....so we are looking at a hefty towing bill...unless we take the chance to drive it.
The only hope we have at the moment, is that the dealer has left a message with the area Fiat rep and explained the situation, in anticipation of them showing a bit of goodwill.
Fingers crossed! But what a load of rubbish when it now appears there has been no warranty support in the area for a year and communications on behalf of our dealer and Fiat (for the recall) have been non existent!!!!!
They informed that another local garage had franchise and would be doing warranty work....unfortunately a phone call revealed they can't do any warranty work for a couple of months yet!!!
Next stop is a dealer 40 miles/hour drive away...so I called them to be told that it shouldn't be driven and that it could be due to a fault that should have been rectified under a coils recall from last November...this is the first I had heard about this!!
Unfortunately, we don't have any breakdown recovery on this car since it ran out in March...too be honest I forgot about renewing, as we were distracted by the fact my wife's father was close to death....so we are looking at a hefty towing bill...unless we take the chance to drive it.
The only hope we have at the moment, is that the dealer has left a message with the area Fiat rep and explained the situation, in anticipation of them showing a bit of goodwill.
Fingers crossed! But what a load of rubbish when it now appears there has been no warranty support in the area for a year and communications on behalf of our dealer and Fiat (for the recall) have been non existent!!!!!
