My wife just took delivery of a new 500 Lounge and I've spent a happy couple of hours getting all the Blue & Me stuff set up. Everything works just fine, except for the MP3 player. When I connect a Zen Touch via USB cable, it seems to be recognised because the power comes on, just as it does when I connect to a PC. However, the manual says that what should happen next is that the playlist catalogue should be downloaded. I've sat and waited for over ten minutes, but absolutely nothing appears to be happening. If I try and play a track, I just get a voice message saying that no media is detected. Is this a problem with the Blue & Me system, or is the Zen not compatible?