Hi welcome to the forum. B&M is a thing on here with the 500. Use the search facility and get up to speed with issues and solutions. If you have questions after ask on the 500 forum section and some help will be there I am sure.
Hi and welcome
Well now I've got an Alain Chamfort song stuck in my head
Options for B&M seem to be: update (most recent updates are quite old now), have unit repaired, or unplug it. More information here: