Idont believe It

[PNL]

A saying from victor meldrew but can you believe this I renewed my ins on 25th No ready for 2nd DEc [renewal date] yesterday I get a letter saying that I no longer have ins because I have not been in touch with them so I phoned them ang appologies appologies some prat in accounts had forgotten to take my money from the bank and ive been driving around with no cover sinse 2ed dec [bloody un-believable] but true

 

[chaos]

A saying from victor meldrew but can you believe this I renewed my ins on 25th No ready for 2nd DEc [renewal date] yesterday I get a letter saying that I no longer have ins because I have not been in touch with them so I phoned them ang appologies appologies some prat in accounts had forgotten to take my money from the bank and ive been driving around with no cover sinse 2ed dec [bloody un-believable] but true

:shakehead

Did you get a new certificate?

 

[PNL]

Yes I did and thats why it came as a bit of a suprise

 

[chaos]

Yes I did and thats why it came as a bit of a suprise

They issued you with a certificate , so does that count as being insured or not? :chin: As far as you were concerned you were covered.

 

[PNL]

Well I thought I was, it really hit me cosidering ive collected my daughter and 3 grand children from ponty 2 or 3 times I couldnt live with the guilt if any thing had happend and aso the other funny part is the new quote is £89 cheaper, they must make it up as they go along

 

[Alex]

If they've issued you a certificate, then you were insured, if it was their error you should complain in writing.

 

[sammiboo]

who are you insured with?

 

[PNL]

I asked how come I have been issued with a certificate and you some how didnt take the money Oh we are very sorry for the incovienience caused we cant apologise enough so back to the under writer the go and they say as it is our mistake we will reinstate your policy with no loss of no claim bonus etc WELL THANKS A BUNCH now named and shamed



ZURCH :tosser:

 

[Alex]

you should have pushed for a discount or partial refund for the time they claim you weren't insured.

 

[Trancendental]

You were insured because you had a certificate.

For cancellation to be effective they have to notify you in writing prior to the actual cancellation.

If this never happened dont worry about it. Even if for some reason the police stopped you and found you had no insurance it would have been a hassle but you probably would have gained some money out of it.

 

[Helz]

I had a similar problem last year when a Sunday got in the way of normal negotiations and was told they will continue cover and you will be insured unless they state otherwise - which they hadn't.