:wave: Hi Tree, welcome to the forum. Joining because you have a problem is probably one of the main reasons why a lot people originally came here. Have a search in the Punto section for anything relevant to your problem and if you don't see anything then just start a new thread explaining the problems you are having.
As long as it has nothing to do with your name or the colour of your car, lol, I am sure that we can get you on the right track.