What Fiat says about connectivity for the 600 Hybrid
Fiat documentation confirms that the 600 Hybrid offers connected services like Connect ONE and Connect PLUS, and that these can be accessed via the Fiat app once activated/recognized:
Connect ONE: emergency calls, assistance, vehicle status updates
Connect PLUS: remote access/navigation/notifications through the app.
However, some of these features (especially remote ones) depend on having Connect PLUS activated and recognized by the app back-end — which may not be fully rolled out yet for this model in all regions.
Why the app might still not work for your 600 Hybrid
Even with the correct app: Your car needs Connect PLUS activated (by the dealer),Fiat’s back-end must already support that model for your region, the car’s telematics hardware and software must be recognized by Fiat services.
Many owners are discovering that:
The app can’t see or list the 600 Hybrid yet
The only vehicle options available (e.g., 500, Ducato, etc.) show up
This indicates that Fiat hasn’t finished integrating the 600 Hybrid in the app’s supported models database in some markets.