Right this is a long one but bare with me..
i had been looking around for someone to respray my sports car, i finally settled on a bodyshop that was recommended by a friend i went and spoke to the owner we walked around the car etc. spoke about what i wanted, he said bring it in 2weeks when they will have a free slot to take on a large job such as mine as its a bodykit and colour change respray.
fine i said, i brought the car in on the 26th of June 2012 and dropped off the bodykit at the same time, he originally told me 2500 and that it would take 2weeks, i thought it might run over abit say until saturday which wouldve been 2weeks 4days i hadnt imagined id be staring at a calender saying August!
it is now the 9th of august 2012 and my car from what i understand is still in primer with no date or hint of a the finish line given or in sight.
i rarely get threw to the owner i think i have spoken to him 4-5times since i left the car there, i receive various stories and apologies when i do but again no date for completion, i demanded it be done by last Saturday only for him to finally return my calls in the afternoon explaining that its in the paint booth there was an issue with the primer. with the excuses i have received i think its just been left sat in the corner whilst they do other jobs.
i posted on a social network site very recently that i was annoyed about the job being 4-5weeks late and that i regretted using the bodyshop and starting the project at all - the comment was set to be seen only by a select few friends, inclusive of the guy who recommended me, who has clearly told the owner. the owner then text me with swear words etc. to which i calmly replied my displeasure and haven't heard from him since. the comment wasnt slanderous or a direct attack i chose my words carefully although in hindsight i shouldn't have posted anything.
When i have had communications with the owner he/she has mentioned via telephone (i didn't receive any email communication like he has promised to send over and over again) that there will be extra costs involved, another 200 for the wheels, which i understand, he also said he forgot the price of the window removal and refit and that was 100-150 extra. he asked for the final payment to be in cash and i asked what was the final amount via text so id have written proof i didn't receive an answer but on one telephone call he said lets sort all that out when you come to collect.
i know all this will sound juvenile and pathetic but i genuinely don't know what to do next, i cant force them to work harder myself and i don't want things to end in a dangerous manor clearly, i just need advice on any steps i can take or should be taking now?
where do i stand legally?
is there anything i can do to push the job along?
also what are my rights when/if i get my car back and the job is substandard as i think this may become an issue because of his anger in regards to the social network part even though it was removed after a request from the friend of the bodyshop who recommended me.
my worries are now that he will take more and more weeks to finish or that the quality will now be compromised, i dont understand why i became the bad guy in a job over 3times late and more expensive than originally told.
i had been looking around for someone to respray my sports car, i finally settled on a bodyshop that was recommended by a friend i went and spoke to the owner we walked around the car etc. spoke about what i wanted, he said bring it in 2weeks when they will have a free slot to take on a large job such as mine as its a bodykit and colour change respray.
fine i said, i brought the car in on the 26th of June 2012 and dropped off the bodykit at the same time, he originally told me 2500 and that it would take 2weeks, i thought it might run over abit say until saturday which wouldve been 2weeks 4days i hadnt imagined id be staring at a calender saying August!
it is now the 9th of august 2012 and my car from what i understand is still in primer with no date or hint of a the finish line given or in sight.
i rarely get threw to the owner i think i have spoken to him 4-5times since i left the car there, i receive various stories and apologies when i do but again no date for completion, i demanded it be done by last Saturday only for him to finally return my calls in the afternoon explaining that its in the paint booth there was an issue with the primer. with the excuses i have received i think its just been left sat in the corner whilst they do other jobs.
i posted on a social network site very recently that i was annoyed about the job being 4-5weeks late and that i regretted using the bodyshop and starting the project at all - the comment was set to be seen only by a select few friends, inclusive of the guy who recommended me, who has clearly told the owner. the owner then text me with swear words etc. to which i calmly replied my displeasure and haven't heard from him since. the comment wasnt slanderous or a direct attack i chose my words carefully although in hindsight i shouldn't have posted anything.
When i have had communications with the owner he/she has mentioned via telephone (i didn't receive any email communication like he has promised to send over and over again) that there will be extra costs involved, another 200 for the wheels, which i understand, he also said he forgot the price of the window removal and refit and that was 100-150 extra. he asked for the final payment to be in cash and i asked what was the final amount via text so id have written proof i didn't receive an answer but on one telephone call he said lets sort all that out when you come to collect.
i know all this will sound juvenile and pathetic but i genuinely don't know what to do next, i cant force them to work harder myself and i don't want things to end in a dangerous manor clearly, i just need advice on any steps i can take or should be taking now?
where do i stand legally?
is there anything i can do to push the job along?
also what are my rights when/if i get my car back and the job is substandard as i think this may become an issue because of his anger in regards to the social network part even though it was removed after a request from the friend of the bodyshop who recommended me.
my worries are now that he will take more and more weeks to finish or that the quality will now be compromised, i dont understand why i became the bad guy in a job over 3times late and more expensive than originally told.
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