Technical Blue and me connection TomTom tom 2 live

[Nhaya02]

Good afternoon I am new to this site can anybody help me with the connection problem I have with my fiat 500 March 2010 registration.The problem I have is with the connection the car is fitted with the r68 port in the dash I plug the TomTom live 2 sat and nav in and try to connect it to the blueme and it comes up tom tom sat and nav in the centre of the speedo but the tom tom says failed to connect when you try to connect it does any body now how it fix this
Thanks nigel

 

[Piccolo Nero e Bella]

Hi Nigel and welcome.


As a first step try using the steering wheel buttons to find 'Settings' and 'User data' (or similar) then delete all user data before trying to pair the device again.


Instructions for pairing the TomTom to Blue&Me;
http://download.tomtom.com/open/man...RG/html/en-gb/Pairingandconnection-EULIVE.htm

 

[Nhaya02]

Thanks for the advice have already done that and reset the tom tom to factory settings also I have done atom tom reset by holding down the power switch until you here the drum sound

 

[Mick F]

Hi Nigel,
It was me on the TomTom forum who pointed you in this direction.
https://en.discussions.tomtom.com/b...blue-me-connection-in-a-2010-fiat-500-1037964

As I said, you could do no worse than disconnect the battery for a few minutes to reset the whole car computer system. It's a good cure-all for many problems, so if you've exhausted all the normal ideas, the disconnection is the next step.

Good luck,
Mick.

 

[Nhaya02]

Hi Mick I have tried what you said thanks for the info
I have disconnected the battery and this has made no difference I am now at a loss what to do if anybody else has any more ideas please let me know regards nigel