Technical Electric 500e Infotainment please help!!

[lizsim]

Hi All! new here and would like some help please/advice...

My 500e went into Fiat to have the infotainment screen looked at and they are saying I need a whole new screen, it is out of warranty and they are saying it will be in the region of £1k just for the parts then labor (I have already spent £468 on getting them to diagnose the problem)

Has anyone else had issues with needing to replace the infotainment screen and can it be done yourself? As in purchase a second hand one and have it fitted? Or is this something that can only be done at a dealership with the correct software etc.

My husband has tried to purchase a plug in diagnostic tool for the car previously and has been told that they don't exist and any issues with Fiats have to be diagnosed and dealt with at a dealership? Is this correct?

Any help or advice from anyone who has replaced their screen would be much appreciated, we are not sure you see if the screen has its own brain (ECU) or if its simply a touch screen?

Thanks

Liz

 

[gazz_bee]

Hi All! new here and would like some help please/advice...

My 500e went into Fiat to have the infotainment screen looked at and they are saying I need a whole new screen, it is out of warranty and they are saying it will be in the region of £1k just for the parts then labor (I have already spent £468 on getting them to diagnose the problem)

Has anyone else had issues with needing to replace the infotainment screen and can it be done yourself? As in purchase a second hand one and have it fitted? Or is this something that can only be done at a dealership with the correct software etc.

My husband has tried to purchase a plug in diagnostic tool for the car previously and has been told that they don't exist and any issues with Fiats have to be diagnosed and dealt with at a dealership? Is this correct?

Any help or advice from anyone who has replaced their screen would be much appreciated, we are not sure you see if the screen has its own brain (ECU) or if its simply a touch screen?

Thanks

Liz

Hi, has your dealer actually said what's wrong with the infotainment system? I must admit that I genuinely don't know if the screens are plug and play but there are a few on EBay (example:- https://ebay.us/m/i16Gyu). There are different specs between trim levels to be aware of though.

 

[lizsim]

Hi, has your dealer actually said what's wrong with the infotainment system? I must admit that I genuinely don't know if the screens are plug and play but there are a few on EBay (example:- https://ebay.us/m/i16Gyu). There are different specs between trim levels to be aware of though.

Hello and thanks for replying , the dealer has only told me that the screen needs replacing, literally no more info, 3 hours to diagnose this! i thought it was a software update issue or wiring issue but apparently its neither and it needs a new screen. I've just seen that exact one on ebay and if it was simply a case of plug and play we could just buy that one.... but I'm just hoping someone on here has maybe replaced theirs and they can advise if they are easy to replace? fingers crossed