Hi all,

I've recently changed my phone from an iPhone 7 to the new iPhone 12 and have come up with some issues while using it (hands free ) while driving.

Now bear with me - the only thing that has changed here is the phones. Both my new an old phone paired faultlessly with the Blue & Me system.


However when using the new iPhone 12 in the car, the person at the other end gets an intermittent but very profound buzzing noise so intense that they cannot hear me.
This never happened the day before with my iPhone 7,


Has anyone else experienced this? Are there any known suppression issues with the TwinAir? I've always thought the radio reception was a bit lousy but it seems odd - I wouldnt have thought the two phones would be so different - I'm convinced its the car and not the phone. (Phone is fine when used outside the car)

Hi.
It's highly unlikely to be a suppression issue as it was OK on the previous phone. More likely to be digital noise the person at the other end hears.
Its most likely a fault in the phone as nothing else has changed bar the phone.

Are you using 5G on the new phone? If there is some interference from the car in the 5G frequency bands you would not have heard it on your previous 4G phone. Might be worth using the new phone on 4G and seeing if you get the same interference.

nei12000 said:

Are you using 5G on the new phone? If there is some interference from the car in the 5G frequency bands you would not have heard it on your previous 4G phone. Might be worth using the new phone on 4G and seeing if you get the same interference.

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5g what's that?
It's not available to 98% of the UK

Where is this 5g?
I've been told buy Vodafone i still a year or so to wait yet where i live
Luigi

I can still only get 3G in my corner of Suffolk (unless I hang out of the attic window, but that gets tedious after a while).

nei12000 said:

Are you using 5G on the new phone? If there is some interference from the car in the 5G frequency bands you would not have heard it on your previous 4G phone. Might be worth using the new phone on 4G and seeing if you get the same interference.

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5G frequencies of 3.6Ghz and above there is literally nothing that could possibly interfere from a car.
Remember phones are purely Digital so interference will never give issues like this. Yes an analogue phone may suffer interference but that all went many years ago with the introduction of GSM phones.
I worked for a short time (9 months) and I phones were the worst for problems in cars using Bluetooth connectivity. A lot transferred to Android using Samsung and Huawei.

gar074 said:

I can still only get 3G in my corner of Suffolk (unless I hang out of the attic window, but that gets tedious after a while).

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Just been for a break in mid Wales and could only get no G.

murphyv310 said:

5G frequencies of 3.6Ghz and above there is literally nothing that could possibly interfere from a car.
Remember phones are purely Digital so interference will never give issues like this. Yes an analogue phone may suffer interference but that all went many years ago with the introduction of GSM phones.
I worked for a short time (9 months) and I phones were the worst for problems in cars using Bluetooth connectivity. A lot transferred to Android using Samsung and Huawei.

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Sorry.
I worked for Vodafone. It was 9 months.

Hi all and thank you for those that responded to my question.

I couldn't determine if it was the car or not, so asked for a replacement phone which is now in use. My reason changing the phone was that there was a faint buzzing heard (not by me but) by the recipient of the call when I wasn't in the car.

I hadnt thought about the 5G issue, (the phone settings choice are 5G ON; 5G Auto; and 4G - its selected to 5G Auto at the moment and the previous phone would have been the same).

I haven't yet had to use the replacement phone in anger while in the car, so watch this space...

Murphy, thanks for your experience, this was doing the buuzzing thing while using bluetooth or not. I've had iphones for years and never before had any problems in cars (connection or noise) except when I was with O2 which in my area (Oxon Glos) is utter pants, which in that instance was repetitive connection loss.

As an aside, over the years I've had contracts with all the main UK phone providers and come back to Three 3 every time. They were a bit flaky when they started up, but now theyre established I havent had any issues since coming back to them for the third time after leaving O2 four years ago - I was even working in Ayr a few weeks back and travelling back to Oxon via Suffolk, the signal was rock solid for the entire journey only dropping out somwhere in the middle of nowhere in some stunning scenery in N Yorks - and even that wasn't for very long.
A friend of mine some years gao now, was signed up to Vodaphone and ended up taking them to court because he argued he was paying for a service he wasn't getting - that was between Oxon and Middlesex along the M40 corridor - you'd have thought the service would good in both areas and along that route.

MaxHeadroom said:

As an aside, over the years I've had contracts with all the main UK phone providers and come back to Three 3 every time. They were a bit flaky when they started up, but now theyre established I havent had any issues since coming back to them for the third time …

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They’re rotten for data. Competing only on price = too many subscribers and too little investment in infrastructure over too many years = major contention issues in many (most?) of their urban cell sites.

EE has the best network in the UK by a country mile, but you have to pay for it.

PS: There’s nothing wrong with your iPhone, or any iPhone.

(Ex-Ericsson )

Seamaster said:

They’re rotten for data. Competing only on price = too many subscribers and too little investment in infrastructure over too many years = major contention issues in many (most?) of their urban cell sites.

EE has the best network in the UK by a country mile, but you have to pay for it.

PS: There’s nothing wrong with your iPhone, or any iPhone.

(Ex-Ericsson )

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I'm with ee and the data speeds in my town are useless a good day on 4g is around 3 Mbps but they deny any issues with the network in my town

Seamaster said:

They’re rotten for data. Competing only on price = too many subscribers and too little investment in infrastructure over too many years = major contention issues in many (most?) of their urban cell sites.

EE has the best network in the UK by a country mile, but you have to pay for it.

PS: There’s nothing wrong with your iPhone, or any iPhone.

(Ex-Ericsson )

Click to expand...

EE is no good here with poor speeds and drop outs.

I'd not entertain an I phone even if given FOC.
Too many known issues with them

Just a quick post on here to tell you that this problem seemed to be resolved when I switched the phone from 5G auto to 4G.

However I have since learned that there was a whole load of disruption in the area at the time on the Three network due to work being carried out on the masts, so whatever the cause, masts or 5G the issue has now gone away.

Again thanks to all those who offered helpful suggestions.

Glad it's all sorted out.
I have to say though that the majority of issues we had with I Phones were signal related.
My daughter was on 02 with an I Phone and at the time so was I with an HTC. With the I Phone sitting beside mine in her home I got three bars on hers no service. The I Phone was exchanged twice for this problem and eventually she went to Samsung with no further issues.
I Phones like any apple products are expensive and over rated, so many believe they are the best, in reality it's hype that people are taken in by.
Oddly I Phones have the greatest percentage of broken screens (admittedly 4 or 5 years ago) as well.
I'll just stick to the phones Donald Trump banned.

murphyv310 said:

I'll just stick to the phones Donald Trump banned.

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Heheh loved that!

Nice one Murphy