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Old 5 Days Ago   #1
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Taken to Halfords had 3 new starter motors and still not working

Hello, just joined the page as I'm in desperate need of advice. I'm a student who's got a 2008 fiat 500 sport, currently got the car up at uni with me. I took the car yesterday to garage as it was making a strange noise whenever I started it up for first time (I assumed fan belt was on its way out) however they told me it was starter motor. Had that replaces picked it up and drove off fine. Went back to it in uni car park 5 hrs later and it wouldnt start. Not even ticking over. Have had it taken back to garage, they say they have put two new starter motors in and neither is working. They're at a loss and so am i, I really needed the car fixed by tomorrow afternoon so that I can go home they're next option is to get a specific fiat branded one to put in but they don't know when they'll get that by. Has anyone got any other ideas of what I could suggest to them? Just feeling a bit lost and unknowledgeable due to not having my parents around to help out.
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Last edited by Chelsealauren; 5 Days Ago at 22:28.
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Old 5 Days Ago   #2
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Re: Taken to Halfords had 3 new starter motors and still not working

Hello & welcome! Your in the right place someone will be along shortly with some advise!
Donít despair... your in the right place!
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Old 5 Days Ago   #3
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Re: Taken to Halfords had 3 new starter motors and still not working

Hi.

Where abouts in the UK?

It sounds as if the starter wasnt the issue..

So.. how long have you had it..

No previous problems?

Charlie
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Old 5 Days Ago   #4
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Re: Taken to Halfords had 3 new starter motors and still not working

When you tried to start it..
All the dash lights come on ok?

Did the keycode light go off ok

Did you hear the fuel pump whirring..under the back seat

Charlie
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Old 5 Days Ago   #5
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Re: Taken to Halfords had 3 new starter motors and still not working

Hi Charlie,
Only brought the car in August and so this is the first issue I've had with it. I'm based in Lincoln at the minute. When they first said starter to me I was unconvinced as after googling signs of a starter failing I didn't pick up on any that I had experienced. I struggled to start it once at night after it had been frosty and the car hadn't been driven for a while. (It only gets used to go food shopping as being a uni student I don't need it much).
Ignition lights come on it just doesn't start up. there was a small clicking when we tried the first few times to start it after that there was nothing. When I went back to it this morning and tried it was just silent. Also not sure what you mean by keycode light sorry and can't say that I noticed the fuel pump whirring however I was in abit of panic as it was late at night and I was on my own.
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Old 5 Days Ago   #6
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Re: Taken to Halfords had 3 new starter motors and still not working

Have you got some "jump" leads?
Clip the black one on the battery NEGATIVE, the other end on the left engine mount. Try starting.
Has your car ever had the engine earth strap replaced? A common failure that's only £5 to fix and will stop the car starting if failed.
Also how old is the battery?(So you may not know as it's newish to you) New one is £55 delivered
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Last edited by John202020; 5 Days Ago at 22:16.
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Old 5 Days Ago   #7
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Re: Taken to Halfords had 3 new starter motors and still not working

Hi John, sadly my car is now stuck in the garage so unable to try anything, I'm going to suggest looking into the battery tomorrow morning when I ring them. Also only had the car since August so not sure however when looking through the old receipts and things for work it had done before I owned it I didn't see anything about the battery.
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Last edited by Chelsealauren; 5 Days Ago at 23:19.
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Old 5 Days Ago   #8
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Re: Taken to Halfords had 3 new starter motors and still not working

If your earth strap is failed typically the lights will come on the dash but the car will not crank, the lights may go out at the same time.
If your battery has failed typically the lights will come on but as you turn the key to start the lights will go out and you may get clicking from inside the car and under the bonnet the Speedo needle may also waver but not turn over, you may also get warnings on the dash about abs or power steering.
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Old 5 Days Ago   #9
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Re: Taken to Halfords had 3 new starter motors and still not working

dont pay them to keep guessing and changing parts, get it out of there into a good independent garage. as on your local facebook selling page for recommendations. a pattern part will be as good as one from fiat
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Old 5 Days Ago   #10
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Quote Originally Posted by Chelsealauren View Post
Hi John, sadly my car is now stuck in the garage so I'm basically having to play by their rules, I'm going to suggest looking into the battery tomorrow morning when I ring them. Also only had the car since August so not sure however when looking through the old receipts and things for work it had done before I owned it I didn't see anything about the battery. Might have to suggest a new battery to the garage however I have the feeling they're reluctant to try new stuff as they are the ones paying for it since when I first dropped the car off it was starting perfectly fine other than a screeching noise.
Ask them to check the earth strap under the battery tray, saying that they "can" look ok but are in fact failed, typically they only last 6 or 7 years.
Don't be afraid to ask us for any help and use any advice to help your dealings with them in order that you don't get the wool pulled over you?
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Old 5 Days Ago   #11
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Re: Taken to Halfords had 3 new starter motors and still not working

Thanks so much! I'm gunna pass this onto the garage tomorrow morning, just don't want them to think that I'm telling them how to do their job as obviously I have no idea.
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Old 5 Days Ago   #12
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Re: Taken to Halfords had 3 new starter motors and still not working

Usually my uncle or the garage in my home town does the work on my cars but I'm up at uni with it at the minute and Its now pretty much stranded in the garage now as I can't start it to be able to drive it 2hrs home
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Old 5 Days Ago   #13
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Quote Originally Posted by Chelsealauren View Post
Thanks so much! I'm gunna pass this onto the garage tomorrow morning, just don't want them to think that I'm telling them how to do their job as obviously I have no idea.
Very true but unless they know the eart strap is a common fault it's a hidden part unless specifically looked at. It may not be this but it could be.

What is the screeching noise you mentioned?
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Last edited by John202020; 5 Days Ago at 22:37.
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Old 5 Days Ago   #14
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Re: Taken to Halfords had 3 new starter motors and still not working

Quote Originally Posted by John202020 View Post
Very true but unless they know the eart strap is a common fault it's a hidden part unless specifically looked at. It may not be this but it could be.

What is the screeching noise you mentioned?
For a couple of weeks every time I started it (usually in the cold at night) there was be a screeching sound for couple of seconds and then it stopped. This is why I believed it was the fan belt going and wanted to get it fixed before having to drive home this weekend as didn’t want to risk it snapping on way home. Also just been thinking that I did struggle to start it once after I’d left it for a while a week or so back. I know that frost will kill a battery quicker than anything and so this could have also contributed?
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Old 5 Days Ago   #15
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Taken to Halfords had 3 new starter motors and still not working

I take it itís not a diesel? What you describe is a classic sign of a Dual mass flywheel failure. The grinding sound is the teeth destroying the teeth on the starter. New starter it would work for a while until it destroyed that too.

Iím not actually sure whether 500 diesels have dual mass flywheels but the symptoms you describe sounds like it.

If itís petrol then I agree itís either the battery or the Earth strap.

I wouldnít trust halfords to put air in my tyres.
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Last edited by typecastboy; 5 Days Ago at 00:11.
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