Ok, on their website it asks for your main occupation and secondary occupation, which I filled in as computer operator (8.5 ish years) and mature student (since sep 2008), this seemed right to me due to the length of time I have been doing both.
Now I get the documents through in the post and these are suddenly listed as full time and part time, which I didn't specify (no mention of full/part time on their website when getting the quote)... technically the wrong way around, as a university course counts as full time (though only 12 hours contact a week this semester) and I only work 12 hours.
Do I need to bother ringing them to put this right? Putting the occupations in on their website the other way around adds around £60.
As far as I can tell it's their fault for not being clearer on the website, plus the policy doesn't start until this Sunday/Monday at midnight, so I shouldn't have to pay any extra premium or admin charges, or I should be able to get a full refund and cancellation if any extra charges are excessive?
Now I get the documents through in the post and these are suddenly listed as full time and part time, which I didn't specify (no mention of full/part time on their website when getting the quote)... technically the wrong way around, as a university course counts as full time (though only 12 hours contact a week this semester) and I only work 12 hours.
Do I need to bother ringing them to put this right? Putting the occupations in on their website the other way around adds around £60.
As far as I can tell it's their fault for not being clearer on the website, plus the policy doesn't start until this Sunday/Monday at midnight, so I shouldn't have to pay any extra premium or admin charges, or I should be able to get a full refund and cancellation if any extra charges are excessive?