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Old 21-08-2010   #1
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What's broken on yours then?

Since I got mine with 42 miles on the clock pre reg from the dealer, despite paying them lots of money to service it as required I've had the following go wrong on my 56 plate, 46k mile 8v 1.9
1 x ECU
2 x alternators
2 x boot catches
1 x pair of front driving lights (actually they've never worked)
1 x EGR failure (manifesting as a DPF issue requiring over 400's worth of oil and extra servicing)
1 x drivers door latch
1 x glass sunroof motor set
1 x drivers seat (honestly - it winds itself down)
10 x software reflash (at least)
2 x rear parking sensors
3 x alarm system resets (goodness only knows what this involved but the check vehicle protection system message was displayed for month s after I bought it)
3 x batteries, One of which wasn't even attached to the car by anything stronger than gravity becasuse it wasn't a Fiat battery and didn't even fit! The dealer denied that this might have damaged the electrics
1 x rusted tailgate gas strut
1 x drivers side windscreen washer nozzle (it kept popping out until I sealed it in place with silicone)
1 x fuel sensor (If I leave the key in the ignition when I'm filling it up it doesn't register as having being refuelled.)
2 x roof bar mounting points not threaded (fixed with a tap and die set I bought from B&Q)
1 x broken key fob

Is this the least reliable / worst built car ever?

And the dealer even managed to scratch it and then crash it getting the scratch repaired.

And then leave a polishing rag in the top of the engine bay after they'd fixed the bodywork they repaired after they'd crashed it. But not before they lost the handbook.

Still, could be worse.

And no doubt by tomorrow it will be.
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Last edited by BrianMcL; 21-08-2010 at 01:38.
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Old 21-08-2010   #2
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Re: What's broken on yours then?

It must be time for your rear wiper to pack in.

You've been exceptionally unlucky there. The Croma's probably less reliable than average, but your list is something else. Hopefully most of it was under warranty though.
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Old 21-08-2010   #3
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Re: What's broken on yours then?

Blimey, sounds like you have a real pig in the bag there. I thought my Croma was unreliable, but yours sounds like a nightmare car. My '06 JTD 8v Dynamic also has 46K and has only been surpassed in unreliability by a Citroen CX 2400 I briefly owned (Even your Croma was better than it).
My Croma's current faults in 18 months and 23K miles of ownership are:
EGR valve replaced
Alternator replaced
Rear door latch replaced
Rear wiper motor failed
Indicator switch faulty
Broken front springs (2)
Engine shown as overheating at random - still unresolved

I have now reappraised my car and compared to yours it has Toyota levels of reliability. Best of luck.
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Old 21-08-2010   #4
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Re: What's broken on yours then?

Have had mine just over a year, and have done from 39k to 58k miles. The following list is a little unfair on it, as I bought it with faults. The previous owner didn't seem bothered about fixing anything. However...

The following faults were present when I bought it:

EGR valve replaced
Sunroof mechanism replaced
Engine thermostat replaced
Sill badly chipped so was resprayed

The following faults have occured while I've owned it:

Rear wiper motor siezed
(and that's it)

So not bad then really - probably a similar story to most other mass-market cars.

EDIT: Forgot I had new rear springs, but I was carrying sand, cement, soil and bricks in it!
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Last edited by Doofer; 21-08-2010 at 22:32.
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Old 21-08-2010   #5
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Re: What's broken on yours then?

This could be the kiss of death for my car/me:

Thus far from new (56 plate) 16V 150 and 41K miles

Rear suspension geometry / tyre wear
Fuel filler cap latch
Broken wheel center hub cap
Worn front driveshafts - ** see below
Broken return spring housing in driver's door handle

** - Present but not yet failed - gearbox/drive train backlash & noise. This gearbox characteristic could have lead to uneccessary driveshaft replacement.

All-in-all I'm doing quite well thus far, and long may it last!
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Old 21-08-2010   #6
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Re: What's broken on yours then?

55 plate 16v 1.9 with 41K on the clock

1 ECU
1 EGR
2 DPF recharges
1 Battery
1 Alternator
1 gearbox management unit
1 ABS Unit
2 sets front brake pads
2 sets front discs
1 Mass sensor

However, I think I can officially say that you have the most unreliable Croma on the forum. Never mind things could be worse: you could have all this and be driving a Vauxhall Vectra

The worse thing for me is not the break down, it's the waiting for bloody parts. How common it is to hear,

"Oh they didn't sell many so we don't stock the parts". They don't relent any when you point out to them that the part isn't necessarily unique to the Croma (e.g. the alternator). My car has just been off the road for three days waiting for front brake pads of all things, because let's be honest they don't wear these out very often do they?
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Last edited by Radlet6; 21-08-2010 at 23:06.
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Old 22-08-2010   #7
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Re: What's broken on yours then?

Hi Everyone,
Thanks for passing on your experiences so far.

I'm going to leave things for a couple more days before I start to do the regression analysis but it's already clear that we've got a car that's of a much poorer standard than the ones that had Toyota running for cover and compensating everyone in sight.

I've wondered whether getting the database from the DVLA would be useful - I think that it's unlikely that anyone's not had trouble with their Croma but I'd love to write to everyone anyway to find out - because I've thought for a while that the issues we suffer shouldn't happen on a new, modern car and the warranty is really just a staging post in Fiat's defence of "we're not really sure what we did but don't worry the dealer's will fix it".

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Last edited by BrianMcL; 22-08-2010 at 01:13.
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Old 22-08-2010   #8
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Re: What's broken on yours then?

As most of the problems are with Vauxhall parts, you could assume it's about as reliable as a Vectra.

It does have a lot of equipment as standard, which is bound to make the overall failure rate higher.

I guess you have to put up with this standard being fairly typical, sadly.

Perhaps your expectations are higher as you bought it almost new. I'm pretty happy with what I got for 6k.
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Old 22-08-2010   #9
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Re: What's broken on yours then?

06 Prestigio 2.4
Purchased at 23000 miles, 2.5 years old. Had to get an auto, Alfa GT previous.
The Aisin 6 speed auto is brilliant.

2 years and 10000 miles
Replaced wheels with 17's off new 159, Michelin Premacy, cost 300 (set of 4)
Original 18's now on another Croma
N/S front inner door handle "chrome" plastic handle split, cost about 16, self fitted
Poked out drain hole in rubber below left wiper, did you know you had one?
Clock goes about a minute a week slow.
Not going to risk opening skydome.
Very little driving in traffic, usual minimum is 10 miles 40 / 60 mph A road
Average mpg 40. DPF regen about every 400.
Have recently researched several potential replacements, I thought the Croma was heavy, but the big Kia is well over 2 tons. Plenty of problems with Mazda, who tend to have a reliable reputation. Not changing yet.
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Old 22-08-2010   #10
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Re: What's broken on yours then?

Quote Originally Posted by keithglos View Post
Poked out drain hole in rubber below left wiper, did you know you had one?
Given up poking mine. Lasts about 2 days.

Attached to the back of the hole is a rubber tube to guide the water away from the cabin pollen filter/air intake. This is an even finer bore than the little hole on the top and is some 6 inches long. A two year old child could have designed a better one.

Next time I change the pollen filter I'm going to look at putting a drain hole somewhere else. Possibly in the middle as this area is already open with the air grille vents. Might have to also glue/bond a drip vane to ensure that the watter cannot run backwards but cleanly drops to the bottom.
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Old 22-08-2010   #11
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Re: What's broken on yours then?

I think you are very unlucky Brian.Had my 06 Dynamic since last Dec. done 12000 miles (out of 62000), so far alternator and the driver door latch(self fitted) have failed.I must say I was disappointed that the alternator went after so few miles,but then my previous motor was a merc.I did 85000 miles before the alternator gave up and that was on a car with over 200000 on the clock when I got it.On a previous post somebody said the spring on the door latch seemed too strong.To me tho the latch looks like its made from the sort of plastic Xmas cracker toys are made of.
However I'm pleased with my purchase, the engine is simply the best I've ever driven!
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Old 22-08-2010   #12
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Re: What's broken on yours then?

55 Prestigio 1.9/16v 150hp 42av.mpg

issues with current owner (39.4K 53.4K mls)
Feb/2010 (46.7K mls) new alternator
Mar/2010 (47.4K mls) new EGR
Apr/2010 (48.7K mls) H7 bulb
July/2010 (51.4K mls) new battery
known faults: tailgate catch only operates by k/fob.

known issues with previous owner (33.0K 39.4K mls)
Feb/2009 (34.1K mls) skydome
Mar/2009 (34.7K mls) wheel align
Mar/2009 (35.0K mls) 4xtyres
Mar/2009 (35.5K mls) new EGR
July/2009 (38.0K mls) 4xtyres

.
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Old 22-08-2010   #13
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Re: What's broken on yours then?

Caravadossi - I had issues with the boot release on mine. It was fixed by a software update from the Fiat dealer. It was under warranty at the time, but I'd hope you could twist their arm and get it done for nothing.

I forgot about my new battery too. I'd put that in the maintenance category with bulbs etc, rather than a fault though.
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Old 23-08-2010   #14
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Re: What's broken on yours then?

Quote Originally Posted by Doofer View Post
It does have a lot of equipment as standard, which is bound to make the overall failure rate higher.

I guess you have to put up with this standard being fairly typical, sadly.
My Croma replaced a 1.8 Turbo Rover 75. This was also a high spec car (computer, climate, cruise etc. etc) In 50,000 miles not one aspect of this car went wrong, until it blew a head gasket (which was always a known weak spot on the 1.8 motor from the start - and really my own fault for not forking out for the V6).

I actually think that the high level of faults be they Fiat or GM based are unacceptable for a modern car, and for manufacturers to wash their hands of the issues after three years is appalling. Bear in mind after three years most cars will not have reached 50,000 miles. Also bear in mind that the Vectra had been on the market a good few years before the Croma came to being. If the manufacturers were acting responsibly all these faults should have been sorted long before the first Croma left the production line.For example someone on this forum has said that water pumps can fail at 40K miles.

Manufacturers are going to have to get their act together soon though. With the likes of Toyota and KIA starting to offer 5-7 year warranties, others will have to follow suit and hence get their products sorted from the start or face excessive warranty claims.
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Old 23-08-2010   #15
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Re: What's broken on yours then?

Quote Originally Posted by Radlet6 View Post
Manufacturers are going to have to get their act together soon though. With the likes of Toyota and KIA starting to offer 5-7 year warranties, others will have to follow suit and hence get their products sorted from the start or face excessive warranty claims.
I agree it's not brilliant. I've always assumed that some car companies engineered parts to fail, so you have to buy replacements.

Vauxhall are now offering a Lifetime warranty! Up to 100,000 miles, no limit on age. It has some smallprint though - only major items are covered, you must have it inspected every year (for free), and they have the right to write it off and cancel the warranty if repair costs exceed the vehicle's value (not hard for a Vauxhall!).

The Kia one isn't transferable to a second owner, unless it's low mileage from a Kia dealer.

You seem remarkably forgiving of a car that blew its head gasket! I'd much rather replace EGR vales etc.
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