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Fair point. I would like to ask Helz if she discussed new metal with the bodyshop.

Nik
 
I can only imagine Helz has better place's to be this weekend than here answering question's but without the benifit of her opinion i would suggest she is a fool to herself if she expects rust not to resurface if she has not insisted on replacement arch's/new metal. To blame the bodyshop is wrong IMO unless he suggested he was going to use new archs. You pays your money and makes your choice. The price would obviously be more for such work so i don't think he's likely to do that as a goodwill gesture. A hard lesson learnt, YOU CAN'T TREAT RUST

Nik
 
Helz,

Why no reply? I know you've been on here since i asked my question. Has the penny dropped that possibly it may be partly your fault? Do you now realise you turned a blind eye to half a job? Possibly you regret posting on a public forum dissing a tradesman without even speaking to him? Maybe you have come to the conclusion that your bodyshop is run by a fine example of the human race? Feeling a tad sheepish after shouting about stuff you know nothing about?

Your personal crusade to promote good grammar/punctuation could do with been complemented by a healthy dose of social etiquette.

Nik
 
Hellcat,

Not at all, ask away. I know the bodyshop and owner. It wouldn't matter if i did or not to be honest, i would feel for any bodyshop after that type of approach.

Nik
 
I was in bed. I haven't named the person in question and won't be, I was looking for advice on this thread, not to bad-mouth somebody before having the full facts. Now that would be socially unacceptable. Bearing in mind I was also pretty annoyed when I first found it so obviously was wound up a little more than normal, that's why my post was agitated and why I waited to calm down before going to sort it out. I did mention at the time I went for a quote that there was rust around the rear arches which needed treating and that that was to be done as part of the work. Fair enough if it came back over time, but three months after leaving the bodyshop after treatment for rust around the rear arches? Also, I am not a professional, I didn't think that I would have to take the wheels off and check that the non-visible part of the arch had been treated as well as the visible part, which as the person admitted, had not been done first time around. Niether did I think I would have to be specific about what I wanted - when I went in the first place I wanted advice on how to treat the rust and this is what was done. When I mentioned rust around the arches at quote time, new arches were never even mentioned, it was only mentioned when I went back - if they had been strongly suggested (or even suggested at all and I had asked the opinion of people on here) I would have paid for it then but as things stand I took out a loan to pay for the work, have used it and now will have to scrape the money for further work together some other way.
 
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At quote time did it not occur to you to question no mention of new arches? You knew this was the approved method did you not? You will not cure the problem by sealing the inner wing, it is two layers of metal with the main problem festering between the two.

I understand your frustration but you need to know what you want and specify at the begining. The rust you see is the tip of the ice berg. You have to be very specific i'm afraid, would you dispense medication without been given specific instruction? i've been in your position and have learnt the hard way.

Three months is little short of a miracle considering the salty roads you've been driving on.

Nik
 
it was tiny bit of oxidation, it hadnt eaten the metal, so new metal shouldnt be needed, members may have seen at skeggy 2004 that my merc had a scrape on the rear wheel arch that went rusty, i didnt fix this untill last summer, i use that wire brush in the grinder, removed all the rust off the surface of the metal, it has not come back, it was done a long time before helzs car,
 
1NRO said:
At quote time did it not occur to you to question no mention of new arches? You knew this was the approved method did you not? You will not cure the problem by sealing the inner wing, it is two layers of metal with the main problem festering between the two.

I understand your frustration but you need to know what you want and specify at the begining. The rust you see is the tip of the ice berg. You have to be very specific i'm afraid, would you dispense medication without been given specific instruction? i've been in your position and have learnt the hard way.

Three months is little short of a miracle considering the salty roads you've been driving on.

Nik
Click to expand...

No I didn't know that, that's why I went to a bodyshop for advice. Same as if someone buys a medicine, they come to me for advice and can do more harm than good if they follow their own instincts ;) I only know it now because people have advised me. :)
 
1NRO said:
At quote time did it not occur to you to question no mention of new arches? You knew this was the approved method did you not? You will not cure the problem by sealing the inner wing, it is two layers of metal with the main problem festering between the two.

I understand your frustration but you need to know what you want and specify at the begining. The rust you see is the tip of the ice berg. You have to be very specific i'm afraid
Click to expand...

Are you suggesting a bodyshop, which will know what needs doing, should keep quiet and wait for the rust to re-appear before suggesting new arches at extra cost to the customer?

1NRO said:
would you dispense medication without been given specific instruction?
Click to expand...

I would hope she would not dispense medication on instruction from the customer. She's the expert - not the public.
 
Helz said:
No I didn't know that, that's why I went to a bodyshop for advice. Same as if someone buys a medicine, they come to me for advice and can do more harm than good if they follow their own instincts ;) I only know it now because people have advised me. :)
Click to expand...

In over 3000 posts on this forum alone you have never heard the folly of leaving rust:cry: i am staggered. You drive a Fiat for gods sake!
 
Hellcat said:
Are you suggesting a bodyshop, which will know what needs doing, should keep quiet and wait for the rust to re-appear before suggesting new arches at extra cost to the customer?



I would hope she would not dispense medication on instruction from the customer. She's the expert - not the public.
Click to expand...

The bodyshop does as instructed as does any trade, why else would it be that colour! (joke Helz) Possibly welded repairs are not offered at this workplace, maybe budget wasn't enough, maybe the car doesn't warrant it......

I'll have to remember the next time i'm ill to ask the pharmacist what they recommend i ask for, i can then go back if i don't feel any better;)
 
If you go to the pharmacy with a cold they suggest the course of action.

If you go to a bodyshop with rusty arches they should suggest the course of action.

If she said paint it and repair the rust then the bodyshop should have said 'to do that properly we need to replace the arches'. It's not upto the customer to tell the bodyshop how to do their job.
 
i dont get your logic.if i go into a body shop and know nothing/little of rust treatment then i would bow down to the bodyshops knowledge,would i not?
so your saying someone should know everything about rust treatment so they can tell the bodyshop what to do?

as to daves comment on his merc,if you read it you will see he ground the metal back to fresh metal so there was no rust to come back.

im not here to defend one side or t'other but when you go to an expert in any field you would hope they would give you options and guidence on the best course of action.
 
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