speedyreidy said:

I will admit the company that is fixing my car hasn't been great, they have had the car 3 weeks now, will only use brand new genuine fiat parts, they had originally said I had to source my own parts, I went out of my way and found them whatever they wanted and needed, gave them all the details and information, then they told me no they will be using brand new genuine fiat parts, they told me if I wanted I could sort out the wheels myself so they were finished and ready to put straight on to the car so I went and bought 4 second hand alloys and tyres (I wrote about them before in this topic) and left then in to a place to get them sprayed as they were silver and I wanted them satin black like the original ones on my car, I phoned to let them know I had bought wheels and they were getting painted and would be ready in 2 days time, they went nuts over this saying they needed the wheels right now to do a wheel alignment, I asked them had they even got the new parts (stub axle, wishbone and strut) and fitted them to put the wheels on to do a new wheel alignment check to see if that had fixed it and they still hadn't received the parts so they didn't need the wheels then and there, they then told me to sort it out that they could go pick up the wheels straight away anyway so I arranged this, I later phoned the place that I had left the wheels into and they said they still had not been picked up, the following day the company that is sorting my car then told me to go pick the wheels up myself and bring them to them straight away when I questioned why they had not picked them up when I arranged for them to do so, oh and when they first went and got the car from the compound I had the car towed to after the crash as it was a Saturday they brought the car back to their garage and checked just the front end of the car where the body work damage was clearly visable, they didn't bother checking the rest of the car which I would have thought would have been standard practice after a crash, they didn't even notice that the back wheel was buckled, then when I told them about this they said there was nothing wrong with it when even I could see it was straight and I don't know a hell of a lot about cars, and now when they finally look into the backend of the car they find out the axle is bent, but even that caused a disput as one guy in the company said it was bent and another guy said it was fine, but finally they agreed it did need a new axle

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speedyreidy said:

and no the first quote they gave me was £2500 and that was just for the front end when they first checked it, since then it has also been discovered it needed back axle £835, stub axle, front wheel strut, hub £335, plus a lot more labour hours, I asked them a few days ago if they could now work out a rough final price, they said yes no problem they would have it by the end of the day, then when I phoned back at the end of the day I got the guy that owns the place and he said he hadn't done it because it was to much hassle to go get the job sheet and all

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typecastboy said:

Sounds like they are stitching you right up! It's costing you a fortune and you don't even know how much. I would really get them to stop the work until you get a total. It sounds like an open ended cheque to me. It's companies like that give the motor trade a bad name.

My fella bends over backwards to help me, does a great job and gives me a blinding price for cash. So glad I know him. I get parts so cheap from a couple of sources I have built up now. Usually second hand off of newer cars than the one I'm doing up. I have bought from bumpers in perfect conditiion, in the right colour for less than £50. Proper original part.

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speedyreidy said:

I really don't know what's going on any more, they have had the car 3 weeks, I just want it back now and fixed properly, so fingers crossed I get it back next week and they have done a good job, the price is unbelievable so they had better do a brilliant job

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typecastboy said:

Good luck!

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speedyreidy said:

got my car back, after nearly 4 weeks, £4000 and half my car being rebuilt?

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typecastboy said:

Ouch. £4K, Jesus mate, that's unbelievable.

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speedyreidy said:

I know? just glad to have my car back and fixed now

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typecastboy said:

drive carefully!!!

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