Technical UNO Way 2008 issues

[rich1010]

Splitting my time between the US and Haiti (Caribean), I got my first Fiat experience after some research: a low-cost, fuel-efficient high ground-clearance car with robust suspension- the Fiat UNO 2008. Planning to use this car as a test bed for my next US car replacement, I had a bag of mix feelings:
1- the local distributor revised down the service interval from 20,000 km to 5,000 km
2- the air conditioner would allow you to sweat when outside temperature was in the 90's degree, and multiple visit to the distributor over months didn't bring a solution
3- Fiat international customer care seems to be bouncing me around after a few months of communication

Hence my questions:
a- is this a common occurence with Fiat customer care?
b- where else could I find assistance?
c- have you planned to buy a Fiat in USA, what safeguard do you envsion?

 

[Ucof]

Hence my questions:
a- is this a common occurence with Fiat customer care?
b- where else could I find assistance?
c- have you planned to buy a Fiat in USA, what safeguard do you envsion?

Welcome to the forum Rich.


a- I think it's a common occurance with most customer care departments. I work on an IT helpdesk and I know how bad it looks when we can't pinpoint the problem, and it gets bounced around.

b- On here? A car garage? Is it just the air con you are having problems with?

c- Que?




Ignore the service interval, 5000km per service seems low.

I know nothing about air con, owning to the fact I have never owned a car with air con.

 

[alexGS]

I'm fairly certain that buying a FIAT Uno in the USA will never be possible, so you won't have anything to worry about there FIATs have not been sold in the USA since 1982 and if they do start, they'll probably start with the new 500.

I have no idea about FIAT service and support in Haiti, sorry. Perhaps go to an air conditioning specialist?

-Alex

 

[rich1010]

The A/C finally died (beyond warranty of course); the culprit is a rotten evaporator (after only 3 years) because leaves have lodged there, due to a lack of filter and made their dirty deed. What is the most cost effective way to replace it?
Furthermore, power window regulator seems to last between 1.5 and 3.5 years; I've pinpointed the problem down to a metallic cable going over a plastic gear (poor plastic material ). Is there any sturdier assembly or is an upgrade possible? Should I convert to manual, aka durable, window regulator, if so how?
Thanks in advance for your expertise