Rims tree stand with cover £ 3.34

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Rims tree stand with cover £ 3.34

i ordered 2 came out of paypal as €21.89, paypal changed this to £17.84





but today got this

We unfortunately don't have good news for you. We are still waiting upon supply of the items below which you have placed on order.

These are the following items which have not currently reached us:
Qty. Description Unit Price Total Price MwSt
2 FKTO010009 Rims rims tree stand with cover 4,58 EUR 9,16 EUR 19%



We are working hard on contacting our suppliers so that they can provide us with the items which are not in stock. And thus are waiting for a response back from them as to whether or not they can fulfill our order requirements as we have you as a customer waiting on items.
When we get a sufficient answer from them then we will get back in contact with you. Thus there is no need to contact us further as we already have your order query at hand.

We do extremely apologize for the inconvenience caused! Once the outstanding items have been received by us then we can immediately send your goods out for you. Before this we can't do anything.

Unless if you want to cancel the outstanding items from your order then you can do so through your online "live" account section. Then when the items have been cancelled you will get an email notifying you of the cancellation. And then our finance department will get a similar email at the same time notifying them that they need to refund you, which means that there will be no further need for you to get in touch with us.

Some items are in stock and reserved for you, if you trigger a partial delivery in your online "live" account section to "NOW" option then the in stock items will be sent out for you.
 
got another email




Dear Mr/,

We're really sorry. It is always not yet managed to organize the outstanding products. Unfortunately we are dependent on the supplier and you can be assured that we are trying our best to get the outstanding items from our suppliers so we can complete your order. It is definitely not our intention to offend you or be put off with dealing from us, but it may so happen from time to time when we have over 1,000,000 products in stock we can make an error.










Please may you wait a few days. And if we are not able to obtain the goods within 14 Days then we will have to unfortuantly cancel the outstanding items from your order, due to us not being able to fulfill your order requirements, as we could not get the relevant stock from our suppliers in time for you, apologies! Our suggestion: Is that if you if you do not want the items then you can log onto your "live" online account and cancel the outstanding items from your order. Or you can trigger a partial delivery so that the in stock items can be sent out and the not in stock current items will be placed on back order for 14 days.
 
Last edited:
another email

Please may you wait a few days. And if we are not able to obtain the goods within 14 Days then we will have to unfortuantly cancel the outstanding items from your order, due to us not being able to fulfill your order requirements, as we could not get the relevant stock from our suppliers in time for you, apologies! Our suggestion: Is that if you if you do not want the items then you can log onto your "live" online account and cancel the outstanding items from your order. Or you can trigger a partial delivery so that the in stock items can be sent out and the not in stock current items will be placed on back order for 14 days.
 
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