Punto (Mk2/2b) Audio Controls On Steering Wheel

[StevieY]

Hello everyone, hope you are all well. I have a 2004 Punto 1.4 16V Eleganza and the audio controls on the steering wheel don't work. I've done a bit of research and established that the switch frame isn't available as separate part, you have to buy the entire steering wheel, if of course the switches are at fault, which isn't my belief. The coloured (B/G/Y) block connectors are wired and plugged in to the back of the radio/CD player and the audio switches on the steering wheel light up when the ignition switch is activated, so they have power, but are otherwise inoperative. Is this a common fault? what is the likely cause? and how is it wired, from the switches to the player? I would very much appreciate any responses.

 

[StevieY]

Is it possible that the clockspring could be failing for the audio controls but not for the horn, as the horn still works. Also no air bag warning light, suggesting air bag is functional?

 

[Ziggy122]

I'd personally - discharge the airbag system
Whip the wheel off and test the switch/controls with a multi-meter if possible
Unless its a canbus switchs

Ziggy