General Roadside Assistance?
- Thread starter Ceidio
- Start date
Currently reading:
General Roadside Assistance?
Yes, and now whenever you have a service at a franchised fiat dealer you'll get another year thrown in.
I didn't know about I until my service last week. They gave me the recovery paperwork when I collected the car.
Tell your breakdown cover provider to refund you if you are in a cool off period.
http://www.fiat.co.uk/news/free-allianz-assistance
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Thanks for that Deeyup, no info about that with my service. I'll look at the details. Think it may not be as comprehensive as what I got (onward travel etc) and I think the cooling off period will have passed but I'll definitely bear it in mind for next time (presuming the offer is still on).
Thanks,
M
gar074
Prominent member
A word to the wise - this scheme only applies to "participating Fiat dealers", so if your dealer is a shower of the proverbial, and hasn't signed up to the scheme, you don't get your free breakdown cover. Grrrr.
What's the betting that the 'participating Fiat dealers' are all at the upper end of the price band?
Whilst you're waiting in the reception area to pick up your car (it could be a little while), try rearranging these words to form a sentence:
Thing. A. Such. Lunch. No. There's. Free. As.
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gar074
Prominent member
Just my luck to have bought from a non-participating dealer who appears to be at the upper end of the price bracket (£124 for an oil change?!!)
Think the OP is just asking about breakdown cover that comes with the car when it's delivered from new, rather than the relatively new (and seemingly, rare) novelty of a years breakdown cover that comes included when you get your car serviced at a Fiat dealer*
Basically with the first years roadside assistance, on the Fiat's and Alfa's myself & family have bought, we've not needed to do anything or fill anything in. It's just included for 1 year from the date of first registration (3 years on Alfa) and if you need to use it you call CIAO FIAT, the pan-European Fiat Customer Service number, on 00800 3428 0000 (3428 spells FIAT on a phone keypad, to make it easier to remember) & press Option 1 'for immediate roadside assistance'.
It used to transfer you straight through to the AA/RAC but in the last couple of years they've changed to a company that calls out your nearest breakdown provider, a bit like how Green Flag worked/works. They were still pretty decent when my Sister needed them for her Alfa, and I think their should be a booklet (or a section in the warranty & servicing booklet) explaining what's covered, ie home-start, recovery etc.
*participating dealers only, terms, conditions & exclusions apply
Basically with the first years roadside assistance, on the Fiat's and Alfa's myself & family have bought, we've not needed to do anything or fill anything in. It's just included for 1 year from the date of first registration (3 years on Alfa) and if you need to use it you call CIAO FIAT, the pan-European Fiat Customer Service number, on 00800 3428 0000 (3428 spells FIAT on a phone keypad, to make it easier to remember) & press Option 1 'for immediate roadside assistance'.
It used to transfer you straight through to the AA/RAC but in the last couple of years they've changed to a company that calls out your nearest breakdown provider, a bit like how Green Flag worked/works. They were still pretty decent when my Sister needed them for her Alfa, and I think their should be a booklet (or a section in the warranty & servicing booklet) explaining what's covered, ie home-start, recovery etc.
*participating dealers only, terms, conditions & exclusions apply
You'd think so, but my preferred agent is the cheapest around these parts by a long shot.
No great loss, all the free cover does is take your car to local dealer, your standalone cover probably provides a lot more!
