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- Apr 26, 2007
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Guys, if anyone can help professionally?
My daughter was insured on her 1.4 Saxo Furio with Tesco, before that policy expired she bought a Suzuki Swift and due to a ludicrous quote from her current insurer she shopped around, found a better deal by far and took it, but didnt cancel her Saxo policy with the previous insurer as they wanted £200 to do so.
Now the new insurer for the Swift wants NCD evidence which the previous insurer will not give, as they say you cannot have NCD on 2 cars... This puzzles me and it smacks of sharp practice as
a) there has been no risk to the first insurer as the car was sold on.
b) she has earned her NCD by being accident free since she started driving at 17 (3 yrs NCD)
What do I do, do I have grounds for complaint, do I get the Citizens Advice involved or the Insurance Ombudsman, or is there a better way?
Sorry for the long query, just hoping someone in the industry can help
My daughter was insured on her 1.4 Saxo Furio with Tesco, before that policy expired she bought a Suzuki Swift and due to a ludicrous quote from her current insurer she shopped around, found a better deal by far and took it, but didnt cancel her Saxo policy with the previous insurer as they wanted £200 to do so.
Now the new insurer for the Swift wants NCD evidence which the previous insurer will not give, as they say you cannot have NCD on 2 cars... This puzzles me and it smacks of sharp practice as a) there has been no risk to the first insurer as the car was sold on.
b) she has earned her NCD by being accident free since she started driving at 17 (3 yrs NCD)
What do I do, do I have grounds for complaint, do I get the Citizens Advice involved or the Insurance Ombudsman, or is there a better way?
Sorry for the long query, just hoping someone in the industry can help
