Mrs O#s Dobbin went in for a 36000 mile service today.Nothing extra!
Went to collect, receptionist played with computer, then asked if we had been quoted for the service.
No, says I, why?
It comes to £673, he says.
What, says I?
He then explains that this is 'the Fiat tariff service'
I argue and quibble.
He disappears.
After nearly an hour, discussions involving both receptionists, parts people and the Service Manager, he reappears and explains that it was all a mix up!!
It appears that Service Sheets are no ,longer produced locally, they are downloaded from a Fiat web site, after inputting the Index No of the vehicle.
Except that it got ours wrong.
The revised bill appeared, minus half of the parts allegedly used , and charging 2.3 hours at £89.50 and hour, plus VAT, rather than 4.2 hours. £344!!
I wonder how many people have been ripped off?

should of got a fiat bronze service.....£89

servicing isnt cheap

ive just been quoted £302 for a 3 year 36k on my stilo

(good job i have a £100 to go towards that)

Hi all
Happened to us on our 1.3 doblo was quoted £169.00 for 24000 mile service, had car serviced, wife went into pick car up and was charged £289.00, rang me to check ,so i was straight on the phone saying was quoted £169.00 refund given straight away. so make sure you get quoted first before agreeing to any work.

Obadiah said:

charging 2.3 hours at £89.50 and hour,

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Must be a major service to take 2.3 hours for skilled people - any idea what is involved?

I thought all Fiat dealers displayed set prices up on the wall now??

My dealer does that!! Problem is that the board is about 20ft away, in a dark corner, so I can see the prices, but not the names of the cars. When I pointed out that the highest figure I could see was £577, when my bill was over £600, the Service Manager snottily replied 'those are prices FROM'. Then in the next breath he is talking about 'Fiat Tarrif' prices, which are set in stone????
Mind you, I ma glad I bought a Fiat and not a Nissan, no deiplayed prices at all for them!!

Re: Check Your Bill!!! it gets worse!!

Didn't use the car yesterday. Today Mrs O has gone off to get her Mum, After she had left I went out, and found four patches of oil, about 10cms across, on the drive.
Rang garage and was told that 'this is normal, there is a tray underneath and sometimes the oil gets on there'. I pointed out that the undertray has to come off to change the filter - 'yes, but there is a ledge that the oil gets on, it's normal'.
Idiot did not seem at all bothered when I told him that I did not expect a 3 year old car to drip oil.
Letter to Managing Director is the next job!

I would've said that any sort of oil leak is not normal on a 3 yr old car. Has the warranty run out now?

sounds like pulled engine tray back insteard of removed to drain oil...personally I always remove engine tray,then chuck it in the skip:devil:

Re: Check Your Bill!!! it gets worse!!

Obadiah said:

Didn't use the car yesterday. Today Mrs O has gone off to get her Mum, After she had left I went out, and found four patches of oil, about 10cms across, on the drive.
Rang garage and was told that 'this is normal, there is a tray underneath and sometimes the oil gets on there'. I pointed out that the undertray has to come off to change the filter - 'yes, but there is a ledge that the oil gets on, it's normal'.
Idiot did not seem at all bothered when I told him that I did not expect a 3 year old car to drip oil.
Letter to Managing Director is the next job!

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Name and shame these idiots, we need to stear clear of cowboys like this.

please dont be me please dont be me please dont be me please dont be me

Hi Mr O

I would say you should not have any oil leak. It may be residue from the change, but a good garage/mechanic would have wiped it and checked for leaks (Like I'm sure T would do). Strange. I have a 20 year old Talbot Express Motorhome that I service and it is dry, no oil after a service !!

I have just got my Dobbin (400Mls its done 55000) and from the look of the majority of posts I will be servicing at my local back street bloke. He's right into Beemers, takes them to bits and mods them etc. Some of what he does is fantastic IMHO. So I will have no worries letting him loose on the Dobbin.

Hope you get everything sorted.

Still comfy.

Thanks Big Dick.

T - Glyn Hopkin Buckhurst Hill E London. Had one warranty job done at thier Dagenham branch and they seemed OK.

T14086 said:

I always remove engine tray,then chuck it in the skip

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- is that for quickness of servicing - or of no value to keeping the engine clean - or what?

Haha, it is an injoke with T