I still don't think they're quarter turn, cutters work best - get them between the screw head and washer then GENTLY squeeze, enough to grip it, not cut it. Then pull it up, and the whole thing will come off.
I'd agree that my previous idea of squirting germ killer was probably a bad one, as the way the fan is made it can fill with liquid. If you need germ killer then I've found the only way is to remove the fan and squirt it in further downwind from the fan.
4 years with one pollen filter is plain minging! Mine gets all sorts of stuff in it after a year.
You don't have to take the wipers off for the pollen filter - it's just under the removable flap on the passenger side.
Take care with the hinged clips that hold the filter itself in - they're very flimsy and will tear off if you try and make them go the wrong way.
I found the easiest way to check the rubber drain tube is to pull the bottom end up and blow into it (with your mouth). Then wipe away any bits that came out of the top, or they'll block it again.