FYI TomTom have confirmed that there is a current map update issue with uConnect 5 units.
They say:
"Thanks for your patience - I have just heard back from the second line technical team. They have taken a look into this case and have let me know that the update issue you are facing is an ongoing issue with some UConnect devices.
Unfortunately no fix has been released yet as this is a new problem, however I will keep this case on research status and keep checking for updates. As soon as I hear of a solution, I will contact you immediately by email.
Sorry for the inconvenience caused so far - we appreciate your patience & understanding."
The map version I was trying to update to was the lattest 1006.xxxx (April/May) which consistently failed on step 25 with a server error.
On trying again their servers then offered Ver.1005.8799 January map update so it look like they withdrew the 1006.xxxx version.
They say:
"Thanks for your patience - I have just heard back from the second line technical team. They have taken a look into this case and have let me know that the update issue you are facing is an ongoing issue with some UConnect devices.
Unfortunately no fix has been released yet as this is a new problem, however I will keep this case on research status and keep checking for updates. As soon as I hear of a solution, I will contact you immediately by email.
Sorry for the inconvenience caused so far - we appreciate your patience & understanding."
The map version I was trying to update to was the lattest 1006.xxxx (April/May) which consistently failed on step 25 with a server error.
On trying again their servers then offered Ver.1005.8799 January map update so it look like they withdrew the 1006.xxxx version.