Digimods
Established member
Complaints about Fiat.. Now let me see..
I would list the things I hate, but I have to be at work in 10 hours time.
I would list the things I hate, but I have to be at work in 10 hours time.
Lauren Bell said:My name is Lauren Bell and I head up the Customer Relations Team here at Fiat Auto UK.
Having read some of your inserts, I was most concerned to read personal comments relating to one particular Team Member.
May I take this opportunity to assure customers that all members of the Team are highly trained and well recruited individuals. We appreciate customers' needs and should any of you have received insufficient advice or customer service in general, I would ask that you contact me directly in order to discuss this.
However, may I also remind you that the Team regularly visit the Forum, for training purposes, and some of the comments read today, were unfortunately not received constructively.
I am pleased that the Fiat Forum is being used for customers to discuss their comments, however I would ask that at all times discretion is a priority.
Many thanks
Lauren
Lauren Bell said:My name is Lauren Bell and I head up the Customer Relations Team here at Fiat Auto UK.
Having read some of your inserts, I was most concerned to read personal comments relating to one particular Team Member.
May I take this opportunity to assure customers that all members of the Team are highly trained and well recruited individuals. We appreciate customers' needs and should any of you have received insufficient advice or customer service in general, I would ask that you contact me directly in order to discuss this.
However, may I also remind you that the Team regularly visit the Forum, for training purposes, and some of the comments read today, were unfortunately not received constructively.
I am pleased that the Fiat Forum is being used for customers to discuss their comments, however I would ask that at all times discretion is a priority.
Many thanks
Lauren
There was never any suspicion, and I have made that comment known before!SimmoDave said:......and now we all know for certain what we have always suspected all along!
HI Twinncamms.
My 2 month old 57 1.9 Doblo gave in today. loss of power, temperature gauge went to the limit and very rough engine idle. Got the AA out they have lifted it to Fiat, I wait for their diagnosis. When I asked the dealership about a courtesy car, I was told to speak with the AA.
How about that for customer service.
Girne with the absent Fiat.
Your complaint is? Tis is a doblo tech question for doblo section.
He's trying to say its Fiat's fault why he hasn't got a courtesy car when it should be him making arrangements