Gutted is not the word.
One of the main marketing points of the car is the customers ability to tailor make any combination of extras they want, so when you are told one of the options you were most excited about is not actually being put on the car you feel more than a little annoyed.
Not sure at this point what to do, whether to add some other bits (if still possible), take it as it comes, sell it & make a profit, cancel & wait for the car I want or cancel & buy a Mini Clubman.
If the dealer comes back with a positive anwswer to my proposal to them I'll keep it, otherwise I really don't know, customer service hey.
Feels a bit like "We have your money, now tough"
I am still awaiting the call to see what can be done, nearly 4hrs later.