My front left spring broke on the weekend whilst we were just slowly backing out our drive. Phoned Fiat on the Monday to tell them that my chassis number fell within the band allocated for recall in 2006. They then claimed the car had been done then but my service history shows the car had changed ownership in 2005, sold by a Nissan agent and then serviced by them until I bought it last year. They had no record of ever having done the springs.
Fiat refusing to accept that these items are not fit for purpose. They stated that it was my responsibility to get the car, at my expense, to a Fiat agent to been seen. What absolute rot. They produce substandard products it is up to them to collect fix and return at no expense to me. My car has only done 62K and in 2006 according to the records had done 30K. I have been a mechanic for 25 years and have never, not even on rally cars, known springs to break.
I have ordered a new set off eBay for £70 and have done them myself
I certainly will never buy Fiat again and intend to seek legal advice on taking up the "fit for purpose" argument with Fiat. My advice is think twice before buying Italian cars.
Fiat refusing to accept that these items are not fit for purpose. They stated that it was my responsibility to get the car, at my expense, to a Fiat agent to been seen. What absolute rot. They produce substandard products it is up to them to collect fix and return at no expense to me. My car has only done 62K and in 2006 according to the records had done 30K. I have been a mechanic for 25 years and have never, not even on rally cars, known springs to break.
I have ordered a new set off eBay for £70 and have done them myself
I certainly will never buy Fiat again and intend to seek legal advice on taking up the "fit for purpose" argument with Fiat. My advice is think twice before buying Italian cars.