Blue & Me - Tech Info and questions and answers

Try press and hold trip reset button for at least 10 seconds.
Should have been done by dealer at PDI stage.

If your mileage is flashing, it suggests the cluster isn't proxi-aligned with the rest of the system- something which only a dealer can do using the Examiner.
The "h" thing will go away after a few 100 miles, it's just something to denote a new cluster (and I believe the mileage then resets to 0).

I noticed several people have complained about the steering controls suddenly not responding and the cluster/radio units displaying "AUX" rather than "MEDIA PLAYER". Had a customer's car in today with this fault- though typically it wouldn't fault on me! After a quick check for errors I found the convergence (Blue&Me) ECU wasn't proxi-aligned, with CAN Bus faults in the Body Computer and Cluster to it , plus it wouldn't communicate with the Examiner.

Carried out proxi-alignment and all was good- carried out several start-ups, flicked through the sources and so on, and it seemed ok. We told the customer to try it and rebook if further problems occur.

Something to bear in mind?

Thanks for that Superboy.

I suspect that my D900 seems to drop the bluetooth connection when I try to use the voice recognition, but I need to do some more tests.

Doest this ring any bells with anyone?

Sorry to butt in, but is this a fault condition that resets the overall mileage to 0? As in, I could have bought a car that has been inadvertently "clocked"?

Or have I misunderstood?

dealers are allowed to set mileage back to zero after doing pdi checks.

Yes D900 I believe will not hold the bluetooth connection wifes phone keeps dropping connection too ended up getting a K800i

Many thanks Andy for confirming it's not just me.

I'll try to find out about upgrading the firmware on the phone and post back.

Thanks! I presume there is a limit to the amount of mileage they can wipe off? I have an 8 month old car which a dealer sold me with only 2000 miles on the clock (the tyres look brand new, though )

Sorry if this has already been covered, but I couldn't find it.

Does anyone know why (on my car at least) when you skip a MP3 track using the steering wheel prev and next buttons, or by speaking 'next', that the track played isn't the one in alphabetical order?

I checked that I haven't got shuffle or loop on.

When I scroll through the tracks on an album under the Media Player menu, they all appear in alphabetical order, but it seems to be purely random when I'm playing a track and then skip to the next one.

Is this something stupid I'm doing, or a 'feature'?

Thanks!

Hey

Does anyone know when the update server will be up and running???

/Ano

Ok guys I looked at Danny8oys Grande today because unfortunately the proxi-alignment didnt keep the system active after 24 hours. The Body computer had lost communication with the convergence unit (blue and me ecu) and this had then lost communication with the instrument cluster. Unfortunately the system remained active all day, so further live testing was not possible. All the can line wiring was checked as it the B CAN has a dedicated set of wires for the body computer/radio/convergence unit, (including terminal security). We also had a new software update cd delivered on Monday (5.10), this has an update for the body computer software which MAY cure this fault, so this has been carried out as well. We have arranged to be in contact with the customer as soon as the fault either reoccurs or an extended time with no problems has occurred. Customers car is low mileage and we also have another car to look at next week, so any fix will be supplied to Fiat and the forum.

okay im now losing paitence with my blue&me... it has decided to stop working entirely.....

i can play CDs and the steering wheel controls work for them, but plug in my ipod which has been working okay this week, and it seemed to have crashed, if i press the menu button NOTHING happens...

ive phoned my fiat dealer and they dont have a clue....

can i reset the system? how do i do it?

any tips?

Ok is the phone function operating ok? If so its likely to be a media related problem, if you can put some mp3 files on a usb stick then try that this will prove if its an issue with the ipod or car. I suspect that the usb stick will not be read, if this is correct the dealer can do what is called a forced restart procedure to basically kick start the convergence unit into life again. If this does not rectify the fault then its highly likely the convergence unit has a problem and will need replacing. If you contact your dealer they will be able to prove this by trying your ipod in one of their cars to prove the ipod is ok. Let them know of this procedure as its not widely known,its in the configuration section of the examiner software for the convergence unit. Good Luck.

no, the phone function is not working either......

its basically just all vanished....

well ive fixed it, i updated the blue&me with the message reader stuff and then unplugged the car battery and turned it all back on and its working again.....

dont want to do this every month though..