you need to see his other posts, they didn't even look at the car before quoting it needed new bits some that the car didn't even haveThis raises an interesting question....when does a part need replaced?
Looking at it from the dealers point of view, he wont see you until next year so should advise of any parts (depending on usage) likely needing replaced.
All to often dealerships are accused of saying that parts are needed (and Salisbury500 i'm not saying you) yet owners don't seem to look after their cars and perform routine maintenance like they used to. Also I hear things like 'my car was only serviced 6 months ago'...well yeah and according to the health sheet stuffed in your glovebox you were advised of tyres and brake pads at the time! Dealerships are often in a no win situation, if they tell the customer f issues or forthcoming issues they are accused of money grabbing, if they don't say anything they are accused of being useless.
My advice is be polite and ask them to put the car back on the ramp and show you the problems or soon to be problems
Are they quite new to the area/franchise?
My wife has just had a similar attempt at rip off by our local FIAT Stealer - 4 year service at 20,000 miles. Quoted £110 but also needed an MOT and I asked for brake fluid and antifreeze to be changed. I was expecting about £200.
The attempts at scams started even while I was booking it in.
- FIAT recommend changing the cam belt at 4 years / 30k - REALLY?
Within half an hour of booking it in, they called my wife. The battery is faulty and needs replacing, the wipers are an MOT fail (funny, they were replaced on 20th December, invoice on the seat), the rear brake disks are scored....
I was still in the showroom, talking to one of the salesman, the car had not even moved!
Garages will do ANYTHING to scare you into spending more money. FIAT's dealers seem to be worst than most.
Do what we are doing, find a good an reliable independent and don't be afraid to shop this charlatans to FIAT.
By the way, that's the rear disks scored on a car with DRUM brakes on the rear and a battery with a "Fitted on 20/12/2013" sticker.