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Technical Warning for Marelli Twinair tuning box users.

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Technical Warning for Marelli Twinair tuning box users.

Agreed, something must be more seriously wrong for them to delete the software. You don't see Microsoft deleting all copies of windows every time it needs a patch.
 
AGH1965 said:
Magneti Marelli removed all software/maps for all the TA engines from their server. I "emptied" my module, but now it's not even possible to return to the software/map that was in it before. With a problem as tiny as suggested by the Dotshop guy there is no need to take such drastic measures. Most customers wouldn't even notice that problem (since most people never have their 500 full of people) and those who do can easily get their modules updated by Magneti Marelli as soon as an update is available. So, I'm afraid the problem is more serious.
Click to expand...

Mattia told me this morning that they received the new map from MM on Friday last week. He shipped my module today. Might explain why no map on MM website - should be on there soon though if Dotshop received the map on Friday.
 
I just checked with the Elaborazioni software. There is still no software for the TA engines available for download. The tuning module application list on MM's webserver doesn't show any TA engines either.
frown.gif
 
AGH1965 said:
I just checked with the Elaborazioni software. There is still no software for the TA engines available for download. The tuning module application list on MM's webserver doesn't show any TA engines either.
frown.gif
Click to expand...

Very strange : /
 
I just checked again today still nothing on there system for the twinair. Still no reply's from MM. Customer service is **** poor. Not even a reply to say yes we have a problem and maps removed.
 
AGH1965 said:
Did you send an e-mail to the support account at me100t.com? I had plans to do that myself, but if you already did, then I will just be patient till you inform us about their reply.

(I deliberately didn't mention the e-mail address to oppose spammers!)
Click to expand...

They don't reply to even genuine email requests.
 
UFI said:
I just ordered one and was told that the software has been recalled and will only be fixed in late January.
Click to expand...
It's almost February but still no sign of downloadable software/maps for TA engines in the Elaborazioni software.
frown.gif



corsasri said:
I use google auto translate built into google chrome.
Click to expand...
I use Google Translate (without Chrome). Translations from Italian to English are at least understandable, although I don't know if these are correct, but translations to my native language are often very funny...
rolleyes.gif
 
Yes, I have the module with latest map : )
Sorry for not posting earlier, bern crazy busy last two weeks.
I like the extra punch that the module produces.
You can really feel it in the mid range and on the motorway. Very pleased : )
Fitting took 5 mins btw.
 
Last edited:
DaMoeKri said:
Very annoying they haven't updated the database with the new map :bang:
Click to expand...
Very annoying indeed. Therefore I will join you:
banghead.gif


But to be honest, I'm afraid there won't be a map for my TA80 (engine code 312A5000) at all.
cry.gif
 
The Twins said:
Yes, I have the module with latest map : )
Sorry for not posting earlier, bern crazy busy last two weeks.
I like the extra punch that the module produces.
You can really feel it in the mid range and on the motorway. Very pleased : )
Fitting took 5 mins btw.
Click to expand...

Your experience mirrors mine :) The midrange is where the extra power is felt. Kinda funny that the mod that makes the most difference in performance is the easiest to fit :D
 
I have finally had a few reply`s back from MM using this email address [email protected].
Here are the reply`s.
Dear Gary,
did you buy the module already mapped?

We remove the Twinair map few month ago for some reason and after your kindly reply we can continuous the assistance.

best regards

Pietro

Second reply
Where did you buy the module?
When did you buy?
And please send copy of email that you have sent before.
Thanks

Pietro

Third reply

We have not any mail from you except yesterday.
We had check all mail in our server...
We reply ASAP when customer write and question us.
Our tech assistance is for technicians not for everybody, first the private customer have to come back question about properly suppliers.
But give up....
Which problem has your car?

Pietro

Things i asked Pietro
I asked many times in my emails.
Why was the map removed from there database ?
Will there be a updated map on there database for users using the me110t module.
Could they send me the map so i could install it via there custom map function.

I told Pietro that other users had cleared there module after we found the original map had been removed by MM from there database.

I sent the emails to Pietro that i had left in my sent folder. That i had sent before.
I also stated that other users had sent emails but never got any reply's.

Note: The Reply's From Pietro where being sent fast. Until i sent the old email`s i had sent them that where not in there server. And again I asked if the map will be updated or if the old map was o.k to use.

As Pietro seems not to want to give a answer to my questions or even a reply About other users that have sent them emails.
So at the moment i would say things don't look good.

I did get a reply but not what I was expecting.

We are technical support for garage not for private person. And first we reply to garages...

Which problem has your car?

Pietro
 
Last edited:
corsasri said:
I have finally had a few reply`s back from MM using this email address [email protected].
Here are the reply`s.
Dear Gary,
did you buy the module already mapped?

We remove the Twinair map few month ago for some reason and after your kindly reply we can continuous the assistance.

best regards

Pietro

Second reply
Where did you buy the module?
When did you buy?
And please send copy of email that you have sent before.
Thanks

Pietro

Third reply

We have not any mail from you except yesterday.
We had check all mail in our server...
We reply ASAP when customer write and question us.
Our tech assistance is for technicians not for everybody, first the private customer have to come back question about properly suppliers.
But give up....
Which problem has your car?

Pietro

Things i asked Pietro
I asked many times in my emails.
Why was the map removed from there database ?
Will there be a updated map on there database for users using the me110t module.
Could they send me the map so i could install it via there custom map function.

I told Pietro that other users had cleared there module after we found the original map had been removed by MM from there database.

I sent the emails to Pietro that i had left in my sent folder. That i had sent before.
I also stated that other users had sent emails but never got any reply's.

Note: The Reply's From Pietro where being sent fast. Until i sent the old email`s i had sent them that where not in there server. And again I asked if the map will be updated or if the old map was o.k to use.

As Pietro seems not to want to give a answer to my questions or even a reply About other users that have sent them emails.
So at the moment i would say things don't look good.

I did get a reply but not what I was expecting.

We are technical support for garage not for private person. And first we reply to garages...

Which problem has your car?

Pietro
Click to expand...

That's frustrating, I've noticed too that if you try to register now you cannot do it without VAT code and VAT number so that's in line with 'garages only' I guess.
 
Had a reply back from MM. A bit of good news the map is back till Monday but still not saying why it was removed or if it will be updated.

There reply.

Hello Gary,
you can try to fit the following map at your own risk because we removed the 500 twinair from database.

Is the same that you have fitted on it last time.

open the software --> choose the brand 'XXX' and the car 'XXX'.

you will fit the map for your car, this map will be available till moday then we will erase.

Let me know how it work

best regards

Pietro
 
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