General Fiat dealers-- don't you just love them!

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General Fiat dealers-- don't you just love them!

Flinty

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Aug 1, 2006
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:mad:
Well Wednesday before last I get in my Ulysse to go home from work and 20 meters down the road the 'engine antipolution system faulty' comes on.
So I get home and go to the dealer first thing in the morning. They take the car in on Thursday morning and say they will ring me to tell me what the fault is.
Get a call late morning to say they have traced the fault to the throttle potentiometer and will get one ordered in for me.
On Monday morning I collect my car and pay them £163 for fitting a £47 part and finding where the fault is.
I get 200 meters down the road and find I now have no volume on the radio or sat nav, which were working fine before it went in. Turn round and go back to them and they plug in the examiner and turn the radio output back on.
Fast forward to the end of that week. Car stood on drive and rain hammering down. I go out in the car and the airbag light comes on telling me I have an airbag fault. It then tells me I have turned the passenger airbag off. I decide to do the little 20 mile round trip and then pop into my local non fiat dealer. As I get to about 8 miles from home I notice that the head lights are now flashing on and off every couple of seconds by themselves. Get about 1 mile further and the car stops altogether and the body shock (or some message like it) faulty comes up. I push the car to the side of the road and phone the AA.
AA man comes after 1 1/2 hours and opens the bonet. The fuse box cover is not on properly and the windscreen drain hose above it has not been clipped into place. He opens the fuse box to disconnect the two wires to reset the ECU and tells me that the securing bolt on the wires isn't done up tightly either.
Anyway after he has dries the fusebox and done everything up properly car works fine.
I shall let you know how I get on after having a little 'chat' to the fiat dealership on Monday.:bang:
 
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At least they tried to fit the cover on my fuse box when I had an auto gearbox issue, pity they broke it and used tape to hold it on. Turns out they were looking in the wrong place anyway.
 
The dealer was ANTHONY BETTS of Hemel Hempstead.:(
 
They have been doing fiat for a while at their other branch and moved a couple of the techs across from there... so they told me.
I never normally go to a main dealer if I can avoid it, and I think this proved my theory right.
 
Funny thing is, I wouldn't trust a non-dealership with our Ulysse; my dealership deals with a few of them now, they seem to know what they are doing :)
 
Flinty said:
I never normally go to a main dealer if I can avoid it, and I think this proved my theory right.

How has this proved your theory right?

Alot of dealer dont like the ulysse as they are peugeot so techs are at mercy of their technical data.Take it to Stu's dealer,they have loads of experience of them:D
 
Oh goody.. start car this morning and I have all the airbag warnings going off. A repeat of Saturday?? I hope not.:(
 
Just rang dealer and was told that their guy would never have been under the bonnet or touched the fusebox to do the work they did. If I bring the car in they will have a look but still deny they could have had anything to do with it.
Am I facing another repair bill??
 
Well been to the dealers and they say that the airbag ECUs are not talking to each other and that the switch to disable the passenger airbag may be faulty (why that should be I have no idea as I've never touched it).
Car goes back into them on Thursday to be sorted out again.:bang:
 
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