twobigdogs
Member
My 2019 2080miles 1.4 t lounge developed a loud clunk when turning steering wheel on lock to lock when stationary.Took it in to main dealers to get it looked at.First they told me if it wasn’t covered under warranty I had to pay£118 for diagnosis! They had the car all morning and phoned me stating that they took it for test drive and had it up on the ramps everything was fine and no fault could be found! I wasn’t happy with this and said I wanted to see the mechanic.Went back to dealer and showed him a video I took on my phone of fault. Then walked him to my car where I turned the wheel and showed him the loud clunk from the steering.He looked shocked and said “that’s not right,and that shouldn’t happen”I’ll take it back to the workshop.Later in afternoon I get a phone call saying they have found the fault and there is an internal fault with steering column and it’s not to be driven! Part has to come from Italy 8 to 10 days. Not impressed with events to say the least.Anyone have thoughts on this?