Unless I have been really unlucky, most bodyshops seem to be useless.
A few years ago I had the side of our BMW sprayed after it was scuffed against a post. When I went to collect it the side was covered in deep scratches from the power polisher.
Last year my wife reversed into a wall and damaged the Ulysse, not massively but it meant a new rear light and quarter body panel. When I collected it the boot was hitting the light because it wasn't fitted properly and there was a bolt missing.The paint was layered so looked terrible. The interior trim was broken and covered in grease. The window trim where they removed it was bent and had to be replaced. The fuel filler pipe was only done up hand tight so you could undo the bolts with your fingers. The new rear panel wasn't fitted properly and came away after about 2 hours. Basically they had to do the whole lot again, the second time was almost perfect except they forgot to put some bolts in the boot hinge.
Today I went to collect the Volvo after having a new wing (somebody reversed into when parked). First the wing was loose at the top, I found there were some bolts missing. The wing doesn't line up, because they didn't fit it properly. The indicator was loose, the guy even admitted the brackets had broken off and he had tried to glue it twice (there was even glue on the lense). The arch liner was outside the wing rather than inside and they lost the headlight interior cover. Then when I drove down the motorway the trim along the bottom of the car started to fly off (about 8ft long).
Anyway I told them it was a crap job to collect it and give me a courtesy car, so they are picking it up tomorrow to do it again.
The thing that really annoys me, is that they obviously don't check cars before they release it. Even the guy who does the valeting must have known it was a rubbish job. If I did that to our customers we would be out of business in about 6 months.
Is it just me being unlucky or has anybody else had trouble with bodyshops.
Andy
A few years ago I had the side of our BMW sprayed after it was scuffed against a post. When I went to collect it the side was covered in deep scratches from the power polisher.
Last year my wife reversed into a wall and damaged the Ulysse, not massively but it meant a new rear light and quarter body panel. When I collected it the boot was hitting the light because it wasn't fitted properly and there was a bolt missing.The paint was layered so looked terrible. The interior trim was broken and covered in grease. The window trim where they removed it was bent and had to be replaced. The fuel filler pipe was only done up hand tight so you could undo the bolts with your fingers. The new rear panel wasn't fitted properly and came away after about 2 hours. Basically they had to do the whole lot again, the second time was almost perfect except they forgot to put some bolts in the boot hinge.
Today I went to collect the Volvo after having a new wing (somebody reversed into when parked). First the wing was loose at the top, I found there were some bolts missing. The wing doesn't line up, because they didn't fit it properly. The indicator was loose, the guy even admitted the brackets had broken off and he had tried to glue it twice (there was even glue on the lense). The arch liner was outside the wing rather than inside and they lost the headlight interior cover. Then when I drove down the motorway the trim along the bottom of the car started to fly off (about 8ft long).
Anyway I told them it was a crap job to collect it and give me a courtesy car, so they are picking it up tomorrow to do it again.
The thing that really annoys me, is that they obviously don't check cars before they release it. Even the guy who does the valeting must have known it was a rubbish job. If I did that to our customers we would be out of business in about 6 months.
Is it just me being unlucky or has anybody else had trouble with bodyshops.
Andy