dwardrian
New member
Hi there, long time lurker first time poster. Obligatory TwinAir oil question/rant/confusion 
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I thought I'd create a new thread, since this is going to be about 0W-20, as opposed to the usual 5W-40 vs 0W-30 topic - I hope that's ok.
I have a 2022 Panda Cross TwinAir which requires 0W-30 oil. I have a friend with a 2013 Panda 4x4 TwinAir requiring 5W-40.
I've read all about dealerships not knowing to use 0W-30 on the euro 6 engines and going with 5W-40 etc etc, but our local fiat dealership (Richard Hardie Silverlink Fiat/Abarth) is absolutely adamant that the correct oil to use nowadays in both of these cars is 0W-20, and they refuse to put anything else in. They say they've been told by Fiat to use 0W-20 oil in all of their engines going forward (yes - all models, all ages).
After a lot of back and forth they said they do stock 0W-30 because they have "all sorts of oils for the Abarths". The person on the help desk wrote "0W-30" on my worksheet and said she'd tell the mechanic (it's so frustrating not being able to talk to the mechanic at these places...)
When I picked up the car, it had 0W-20 on the invoice. I got nowhere trying to have it rectified. That was six months ago.
My friend with the 2013 4x4 was due in for a service last week - I let her know the situation with mine and she got them to write 5W-40 on the worksheet, and stated that it was really important. They also told her at the desk that 0W-20 is what they would usually use but they wrote 5W-40 on the worksheet for the mechanic. She picked up her car and invoice a few days later and 0W-20 is the listed oil. She chased this up way more than I did - been on the phone to them all week and sending emails back and forth. They are refusing to do rectify because they "wouldn't put 5W-40 oil in, your manual is over ten years old... Fiat have done a callout and we have to use 0W-20 oil in all of their engines, this is the most up to date oil, so we simply wouldn't be able to use 5W-40. We couldn't do it." I pointed out that my manual is for a 2022 car and still lists 5W-40 for euro 5 versions and 0W-30 for euro 6.
So my question is, does anybody know whether 0W-20 oil is indeed fine? For the older 4x4 my friend will probably just take it to an indie next year for its oil change (there's a longer story about why she's taking to a dealership for an older car...) Whereas for my 2022, it's actually still under warranty until around July 2025 - so I need to be taking it to Fiat dealerships for its services. I'd also much prefer to be taking it into a Fiat garage for the foreseeable what with it being a newish car with under 5000 miles and keep those Fiat stamps going. It's all very stressful, knowing I could be doing damage to the engine but getting absolutely nowhere with the dealership and using the correct oil specification. I'm also sure the car has lost some of it's umph since the service, but that could be psychological.
.I thought I'd create a new thread, since this is going to be about 0W-20, as opposed to the usual 5W-40 vs 0W-30 topic - I hope that's ok.
I have a 2022 Panda Cross TwinAir which requires 0W-30 oil. I have a friend with a 2013 Panda 4x4 TwinAir requiring 5W-40.
I've read all about dealerships not knowing to use 0W-30 on the euro 6 engines and going with 5W-40 etc etc, but our local fiat dealership (Richard Hardie Silverlink Fiat/Abarth) is absolutely adamant that the correct oil to use nowadays in both of these cars is 0W-20, and they refuse to put anything else in. They say they've been told by Fiat to use 0W-20 oil in all of their engines going forward (yes - all models, all ages).
After a lot of back and forth they said they do stock 0W-30 because they have "all sorts of oils for the Abarths". The person on the help desk wrote "0W-30" on my worksheet and said she'd tell the mechanic (it's so frustrating not being able to talk to the mechanic at these places...)
When I picked up the car, it had 0W-20 on the invoice. I got nowhere trying to have it rectified. That was six months ago.
My friend with the 2013 4x4 was due in for a service last week - I let her know the situation with mine and she got them to write 5W-40 on the worksheet, and stated that it was really important. They also told her at the desk that 0W-20 is what they would usually use but they wrote 5W-40 on the worksheet for the mechanic. She picked up her car and invoice a few days later and 0W-20 is the listed oil. She chased this up way more than I did - been on the phone to them all week and sending emails back and forth. They are refusing to do rectify because they "wouldn't put 5W-40 oil in, your manual is over ten years old... Fiat have done a callout and we have to use 0W-20 oil in all of their engines, this is the most up to date oil, so we simply wouldn't be able to use 5W-40. We couldn't do it." I pointed out that my manual is for a 2022 car and still lists 5W-40 for euro 5 versions and 0W-30 for euro 6.
So my question is, does anybody know whether 0W-20 oil is indeed fine? For the older 4x4 my friend will probably just take it to an indie next year for its oil change (there's a longer story about why she's taking to a dealership for an older car...) Whereas for my 2022, it's actually still under warranty until around July 2025 - so I need to be taking it to Fiat dealerships for its services. I'd also much prefer to be taking it into a Fiat garage for the foreseeable what with it being a newish car with under 5000 miles and keep those Fiat stamps going. It's all very stressful, knowing I could be doing damage to the engine but getting absolutely nowhere with the dealership and using the correct oil specification. I'm also sure the car has lost some of it's umph since the service, but that could be psychological.
