Hi guys,
I would like to warn you all about Stoneacre Hyde, so far im not impressed one bit. I have paid for my car and everything seemed fine, on the test drive I noted the car was pulling left and marks on the body, the bodywork for the mostpart has been fixed, but it's still pulling to the left.
The car went in for it's first MOT "SCARY" and it passed however the tyres I was told are just within the legal limit, I went to stoneacre to tell them and aparrently they wont change them because there still within the legal limit. Im not happy as we all know tyres on a Stilo Abarth are not cheap especially when you are fitting P7000's.
On top of that, the front shocks are sqeeking now and the service due light is flagging up. I was told that the car was serviced in september 2006. However, when I agreed to purchase the car I was told it would have a full service from when I got it, which obviously it did not, aparrently it's Stoneacre's company policy to not service the car if it's been serviced within a year and done less than 12,000 miles, so this means I have to pay for a service in 6 months time which I said was not acceptable and was not what we agreed on.
Also its got loads of faults which im still unhappy about. I could have spent a grand more and got a brand new punto and avoided all of this so im not impressed at all. I am considering calling Fiat Customer Services and reporting them. They didn't seem to care that our family have been customers of the fiat motor group for over 30 years ranging all the way from a fiat 127 up to our current stilo and about 20 other fiats during that time. I am very dissapointed and will let you know how everything goes.
When I threatened to return the car they seemed more than happy for me to do that rarther than carry out the work, looks like they dont want me the pain in the ass customer.
If anyone has any advice to give on how I can get more out of my dealer who IMO are a load of rubbish, please let me know .
Also is it possible to move to a different dealer if it's within the same group? e.g. Stoneacre Liverpool. As they did the MOT and seemed much happier to help me with my problems.
Im so dissapointed though with the car, I was expecting it to at least be able to drive in a str8 line.
My dad who is a retired mechanic suspects that the reason it's pulling is because the tyre treads on all 4 tyres are different and worn down which is a saftey issue.
How they can get away with saying there a Fiat Approved Used Car dealer I dont know, I have been horrified that the group has even allowed them to be sellers.
So any help would be gr8, thanks again guys for posting repsonses to the Gordon Brown post, made for most interesting reading
I would like to warn you all about Stoneacre Hyde, so far im not impressed one bit. I have paid for my car and everything seemed fine, on the test drive I noted the car was pulling left and marks on the body, the bodywork for the mostpart has been fixed, but it's still pulling to the left.
The car went in for it's first MOT "SCARY" and it passed however the tyres I was told are just within the legal limit, I went to stoneacre to tell them and aparrently they wont change them because there still within the legal limit. Im not happy as we all know tyres on a Stilo Abarth are not cheap especially when you are fitting P7000's.
On top of that, the front shocks are sqeeking now and the service due light is flagging up. I was told that the car was serviced in september 2006. However, when I agreed to purchase the car I was told it would have a full service from when I got it, which obviously it did not, aparrently it's Stoneacre's company policy to not service the car if it's been serviced within a year and done less than 12,000 miles, so this means I have to pay for a service in 6 months time which I said was not acceptable and was not what we agreed on.
Also its got loads of faults which im still unhappy about. I could have spent a grand more and got a brand new punto and avoided all of this so im not impressed at all. I am considering calling Fiat Customer Services and reporting them. They didn't seem to care that our family have been customers of the fiat motor group for over 30 years ranging all the way from a fiat 127 up to our current stilo and about 20 other fiats during that time. I am very dissapointed and will let you know how everything goes.
When I threatened to return the car they seemed more than happy for me to do that rarther than carry out the work, looks like they dont want me the pain in the ass customer.
If anyone has any advice to give on how I can get more out of my dealer who IMO are a load of rubbish, please let me know .
Also is it possible to move to a different dealer if it's within the same group? e.g. Stoneacre Liverpool. As they did the MOT and seemed much happier to help me with my problems.
Im so dissapointed though with the car, I was expecting it to at least be able to drive in a str8 line.
My dad who is a retired mechanic suspects that the reason it's pulling is because the tyre treads on all 4 tyres are different and worn down which is a saftey issue.
How they can get away with saying there a Fiat Approved Used Car dealer I dont know, I have been horrified that the group has even allowed them to be sellers.
So any help would be gr8, thanks again guys for posting repsonses to the Gordon Brown post, made for most interesting reading