Technical Side door not opening from outside (when locked electronically)

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Technical Side door not opening from outside (when locked electronically)

jamesoz

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Feb 2, 2021
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When I electronically lock my MWB X250 Fiat Ducato my side door locks fine and the mechanism holds. Then when I unlock it, it doesn't open via the outside handle. I have to go into the back of the van to pull the inside handle, which then opens fine. Why is this?

I also saw that the rear contact of the sliding door (on door side) has only 3 contacts so it seems one is missing as opposite side of van has 4. Not sure if this is problem though as it seems to lock electronically fine but just doesn't unlock. Also mechanically it all seems fine as when I don't use central locking, the outside handle opens the locking mechanism.

Any help appreciated, cheers!
 
I have exactly the same problem on my x250 Adria camper van. Had it to a Fiat professional dealer and they couldn't find a solution. Very frustrating.
 
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