Have been with them for 30 years.
Last year Personal Cover for Me & Mrs + Euro Cover multi trip: £177
Renewal (exactly the same): £276
This happens every year and I'm fed up of phoning up, threatening to leave to negotiate a "fair" premium.
In all those 30 years I've only ever used their services twice. Once ofr a raod accident (not my fault) and once for our Coupe 20V that had a aux belt (double sided ribbed worst bit of design) failure where the outer rib got stripped/loose (like a carpet thread run) and got ingested into the cam belt and crank sprocket throwing the cam time timing off which the Mrs spotted the EML and saved the day by stopping)
Every year I say this is not acceptable and it all falls on deaf ears. The RAC are just trying on the loyalty crap hoping you will not tell leave them. Challenge and they generally respond BUT WHY WHY WHY. They know I'll complain, they know I'll leave if they don't give me a good deal. So instead I spend my time, their money (agents etc etc) just to get back to a place that they could have offered initially. :yuck:
When I take into account 30 years of expense for just two call outs I have to criticise myself for being a mug. That said I only joined the RAC as we did motor sport and they would give RAC affiliated club members off road recovery, track recovery, etc. (even if you blew your own engine up).
So in 12,000+ miles of motor sport thrashing, 30 years and only two callouts (both for normal road events) it is pretty clear to me that the RAC are taking the **** big time.
I can today cover all our cars + annual multi trip cover for one car for £154.84 (national recovery to any location etc etc.) I negotiated £177 with the RAC last year and years before.
BUT WHY WHY WHY should I have to challenge them. Maybe this year I'll tell them to go hike! OR give me a £100 five or ten year lifetime policy.
Last year Personal Cover for Me & Mrs + Euro Cover multi trip: £177
Renewal (exactly the same): £276
This happens every year and I'm fed up of phoning up, threatening to leave to negotiate a "fair" premium.
In all those 30 years I've only ever used their services twice. Once ofr a raod accident (not my fault) and once for our Coupe 20V that had a aux belt (double sided ribbed worst bit of design) failure where the outer rib got stripped/loose (like a carpet thread run) and got ingested into the cam belt and crank sprocket throwing the cam time timing off which the Mrs spotted the EML and saved the day by stopping)
Every year I say this is not acceptable and it all falls on deaf ears. The RAC are just trying on the loyalty crap hoping you will not tell leave them. Challenge and they generally respond BUT WHY WHY WHY. They know I'll complain, they know I'll leave if they don't give me a good deal. So instead I spend my time, their money (agents etc etc) just to get back to a place that they could have offered initially. :yuck:
When I take into account 30 years of expense for just two call outs I have to criticise myself for being a mug. That said I only joined the RAC as we did motor sport and they would give RAC affiliated club members off road recovery, track recovery, etc. (even if you blew your own engine up).
So in 12,000+ miles of motor sport thrashing, 30 years and only two callouts (both for normal road events) it is pretty clear to me that the RAC are taking the **** big time.
I can today cover all our cars + annual multi trip cover for one car for £154.84 (national recovery to any location etc etc.) I negotiated £177 with the RAC last year and years before.
BUT WHY WHY WHY should I have to challenge them. Maybe this year I'll tell them to go hike! OR give me a £100 five or ten year lifetime policy.