Hi all
I normally lurk in the 500 section though this seems to be a Panda-specific issue.
I'm a small-time FIAT fixer and have a customer who has just bought a 2012 Panda (312 series, new shape) and the headlights are always on when the ignition is on. The stalk switch does not alter this condition.
There was a recall for headlights in 2016 following complaints that the headlights would randomly switch off intermittently, usually in conjunction with indicators being used or turning the wheel.
The initial cure was a software update but it was discovered (after a little while) that this then caused the opposite problem of not being able to switch the lights off (as above). Another great day for FIAT software developers...
I understand there was then a *second* phase to the recall whereby the switch stalk was replaced and reprogrammed to the car. Which solved the problem. I'm guessing my client's car has had the first bit done but not the second.
My question is: does anyone know if the second stage can be done via fitting a new switch and doing a Multiecuscan proxy alignment, or is it a FIAT-only job (it would be if a further software update was involved).
Asking because ideally I would avoid passing my customer into the hit and miss world of Fiat customer service....but if I have to, I guess it is what it is :bang:
Ho hum, the great Turin mothership doesn't make it easy for us sometimes
Many thanks in anticipation (but more in hope than expectation....!)
Nick
www.auto500.co.uk
I normally lurk in the 500 section though this seems to be a Panda-specific issue.
I'm a small-time FIAT fixer and have a customer who has just bought a 2012 Panda (312 series, new shape) and the headlights are always on when the ignition is on. The stalk switch does not alter this condition.
There was a recall for headlights in 2016 following complaints that the headlights would randomly switch off intermittently, usually in conjunction with indicators being used or turning the wheel.
The initial cure was a software update but it was discovered (after a little while) that this then caused the opposite problem of not being able to switch the lights off (as above). Another great day for FIAT software developers...
I understand there was then a *second* phase to the recall whereby the switch stalk was replaced and reprogrammed to the car. Which solved the problem. I'm guessing my client's car has had the first bit done but not the second.
My question is: does anyone know if the second stage can be done via fitting a new switch and doing a Multiecuscan proxy alignment, or is it a FIAT-only job (it would be if a further software update was involved).
Asking because ideally I would avoid passing my customer into the hit and miss world of Fiat customer service....but if I have to, I guess it is what it is :bang:
Ho hum, the great Turin mothership doesn't make it easy for us sometimes
Many thanks in anticipation (but more in hope than expectation....!)
Nick
www.auto500.co.uk