Keith-130mph
New member
Hi everyone, I am a Stilo JTD 115 owner, I bought my car from Arnold Clark in Oldbury Birmingham. I've have countless problems with my car since I bought it the worst ones being very bad MPG, the car cutting out when it feels like it( worryingly it did it on the outside lane on the M5) and the bake brakes seizing.
I had took the car back to Arnold Clark all together on 10 occasions to fix it and all they ever did was plug in the computer and say it was fine. Eventually I had a massive shouting fit in the middle of the garage after they had my car for 3 days and never even bothered having a look at it.
I spoke to trading standards because the car was obviously broke before I bought it, and even Nissan finance who own the finance on the car and they just want nothing to do with it.
I took the car to another garage and it seems the back brakes were seized to the brake disk and it cost me £400 to get it fixed. The car feels a lot livelier and the mpg has gone back to normal as well. The engine even seemed to stop cutting out for a while until recently.
I want to warn every one about Arnold Clark's bad customer service and stop them from using them until they start to treat all customers fairly.:bang:
I had took the car back to Arnold Clark all together on 10 occasions to fix it and all they ever did was plug in the computer and say it was fine. Eventually I had a massive shouting fit in the middle of the garage after they had my car for 3 days and never even bothered having a look at it.
I spoke to trading standards because the car was obviously broke before I bought it, and even Nissan finance who own the finance on the car and they just want nothing to do with it.
I took the car to another garage and it seems the back brakes were seized to the brake disk and it cost me £400 to get it fixed. The car feels a lot livelier and the mpg has gone back to normal as well. The engine even seemed to stop cutting out for a while until recently.
I want to warn every one about Arnold Clark's bad customer service and stop them from using them until they start to treat all customers fairly.:bang: