Technical Bad Service at Nationwide Autocentre

[DaveG307]

I have just had my car serviced a couple of days ago at Nationwide Autocentre in Wolverhampton. Been an awful smell in car ever since, thought it would go away. I then noticed spots of oil under the car and when I opened the bonnet, I discovered the cause of the smell. The mechanic (and I use the term loosely), had left the engine oil filler cap off!!! The engine bay is now covered in oil!! Has anybody else had trouble with these people.
I have also discovered that the sump cover under the engine has come down on one side. Does anybody know whether these are screwed in, or does it clip in somehow?

I`ll be having serious words with the garage tomorrow.

 

[DaveG307]

p.s. my car is a Fiat Stilo 1.9 JTD estate 53 reg.

 

[bozzy]

That's a place to avoid then. You should be entitled to a refund. chimps, absolute chimps!

iirc they are screwed in (undertray)

 

[Argonought]

I think you can get both good and bad experiences at these centers depending where they are (I've had mainly good).

I'd have a word with the service manager and get them to clean it - but you'd better tell them to forget steam cleaning unless they want to pick up a huge bill.

Undertrays are always a problem. Was is OK when you took it in?

 

[DaveG307]

The undertray was fine before. I presume they removed it when they changed the oil.
Would you not recommend steam cleaning for an engine?

 

[Stu DemonD]

Would you not recommend steam cleaning for an engine?

Definitely not, more so with a Stilo...

Way too many electronics in modern engines, not like they used to be.

 

[T14086]

Nationwide have had some good reports here (compared to other fast fit outlets)....suppose simple mistakes are made but I would assume garage will clean your car to your satisfaction....with gunk & a toothbrush:devil: