I have a grande punto 1.2 dynamic bought on 4/9/06 from new my car has always had a clonking steering and a vibration that runs thru the car.
AMC have changed the steering rack twice now and the last time was feb 07
When i went to pick up the car it was not ready and the receptionist asked the service guy when my car would be ready he just shook his head and from his expressions it looked to me that my car was F****D, she said to him it had to be ready by 12 next day as my loan car was due out.
Any way i picked car up next day with not a lot of faith and my instincts were proved right steering still clonky and vibration thru car
I Have now done 12300 miles on my gp and yesterday i notice my two front tyres are both bald same place on the inside rim.
So iam now forced into trying to get car fixed again as i 100% know its steering rack.
I went to AMC yesterday and i will be brief this is what happened.
I asked at reception to speak to service manager reply was he has left!
ok can i speak to a manager or director reply no he is on holiday back in a week.
So i tell reception girl about my problem i have had two steering racks and iam still getting vibration thru car and both front tyres are bald on inside,
she types in to computer says you had new rack in feb 07 walks off comes back with attitude and says warranty does not cover tyres then her female side kick pipes up you must of hit a curb.
Now i keep my car in mint condition i have not hit any curbs and wheels have no curb damage.
I then say to her does this mean you are not going to fix my car?
reply NO.
So straight away they went on defencive and at no point did i ask for new tyres although i expected that they would as tyres are bald due to their shoddy work on rack.
When i got home i phoned fiat uk and have a case number but have not heard anything yet.
Any ideas what i should do?
AMC have changed the steering rack twice now and the last time was feb 07
When i went to pick up the car it was not ready and the receptionist asked the service guy when my car would be ready he just shook his head and from his expressions it looked to me that my car was F****D, she said to him it had to be ready by 12 next day as my loan car was due out.
Any way i picked car up next day with not a lot of faith and my instincts were proved right steering still clonky and vibration thru car
I Have now done 12300 miles on my gp and yesterday i notice my two front tyres are both bald same place on the inside rim.
So iam now forced into trying to get car fixed again as i 100% know its steering rack.
I went to AMC yesterday and i will be brief this is what happened.
I asked at reception to speak to service manager reply was he has left!
ok can i speak to a manager or director reply no he is on holiday back in a week.
So i tell reception girl about my problem i have had two steering racks and iam still getting vibration thru car and both front tyres are bald on inside,
she types in to computer says you had new rack in feb 07 walks off comes back with attitude and says warranty does not cover tyres then her female side kick pipes up you must of hit a curb.
Now i keep my car in mint condition i have not hit any curbs and wheels have no curb damage.
I then say to her does this mean you are not going to fix my car?
reply NO.
So straight away they went on defencive and at no point did i ask for new tyres although i expected that they would as tyres are bald due to their shoddy work on rack.
When i got home i phoned fiat uk and have a case number but have not heard anything yet.
Any ideas what i should do?